revin Posted March 30 Report Share Posted March 30 On 3/23/2024 at 11:30 PM, jason said: @asyba @revin can you send me your configurations. See attachedminipc.skip Quote Link to comment Share on other sites More sharing options...
jason Posted March 31 Report Share Posted March 31 Happy Easter. Embedded is v4.12.26 which should has this fixed. The GUI is unstable. We have core libraries updated with a lot of fixes involved. Unfortunately, this was a necessary step, as we were falling behind with react native desktops public stable release. There are things that could be broken, icons, crashes. Etc. But the firmware update should work, and you can revert back to the previous if it's giving you problems. But initial testing seems fine. We just not have tested everything yet. Linux Download Mac Download Windows Download 4 Quote Link to comment Share on other sites More sharing options...
ajmxco Posted April 5 Report Share Posted April 5 @jason - thanks for finding the problem and fixing. When I click on one of the new download links I get a weird xml error. Is this a me problem? Quote Link to comment Share on other sites More sharing options...
jason Posted April 7 Report Share Posted April 7 On 4/5/2024 at 5:42 AM, ajmxco said: @jason - thanks for finding the problem and fixing. When I click on one of the new download links I get a weird xml error. Is this a me problem? Try again Quote Link to comment Share on other sites More sharing options...
jason Posted April 17 Report Share Posted April 17 Is no news good news? Quote Link to comment Share on other sites More sharing options...
MoSPDude Posted April 17 Report Share Posted April 17 With all the activity and the new firmware, I decided to give it an update and leave batteries in it. This may be just anecdotally, but it's been fine for the last week as I've pressed the volume button every night and it responded. Until last night, when I pressed the volume button, then pressed the "A" button to remind myself what device it is on. This morning, it is failing to respond... so I tried to follow the instructions under, However, this fails at the 2nd step - connecting the USB cable gives a message from Windows "USB device not recognised"... I had to remove the batteries to get it to respond to USB.... I tested the batteries, and they still measured Okay - put the same batteries in, and it came back to life. Current firmware is 4.12.26-0-gf661a78 - I've attached an export of my remote configuration and the log I got from it once it came back responding to the app. "proc" returned {"USB":243090} "butt" returned {"Vol Up":{"Released":280149}} (I guess it lost the error logs as I had to remove the batteries??) Is there any trick to get it to reset to respond to USB if it's showing Device not recognised?? flirc-remote-control20240417.log Lounge Remote.skip Quote Link to comment Share on other sites More sharing options...
Melchromate Posted April 18 Report Share Posted April 18 I installed firmware v4.12.26 back on the 2nd of April aand haven't had any battery issues since, so it is looking promising. Quote Link to comment Share on other sites More sharing options...
MoSPDude Posted April 24 Report Share Posted April 24 Definitely weird! I put new batteries in after last week to ensure I had another clean shot at getting any debug logs etc. Again, it's been fine for almost exactly week - tried this morning, and it wasn't responding. Fired up the application, connected the USB, the remote started responding, but the application still showed Offline. Unplugged, and the remote went back to dead. Re-connected, and the application recognised it. The log then simply showed, <2>task_start(41): Hypnos: v4.12.26 <1>malloc_addblock(61): Heap Block: 0x20002BFC - 0x20007BFF (20k) <1>log_rcause(378): BOD33 BOD12 SYST WDT EXT POR <1>log_rcause(385): F F F F F T <1>init_remote(266): Initializing Past Profile: A <3>usb_hotplug(46): Connected <2>default_handler(163): Vol Up pressed <2>default_handler(163): Vol Up released <2>default_handler(163): Vol Down pressed <2>default_handler(163): Vol Down released Same firmware are before :- "proc" returned "{"USB":247094}" and "butt" returned {"Vol Down":{"Released":264566}} I'll keep trying to see if I can get any more information from it - I'll start to use it more and see if that helps? Quote Link to comment Share on other sites More sharing options...
jason Posted April 24 Report Share Posted April 24 6 hours ago, MoSPDude said: Definitely weird! I put new batteries in after last week to ensure I had another clean shot at getting any debug logs etc. Again, it's been fine for almost exactly week - tried this morning, and it wasn't responding. Fired up the application, connected the USB, the remote started responding, but the application still showed Offline. Unplugged, and the remote went back to dead. Re-connected, and the application recognised it. The log then simply showed, <2>task_start(41): Hypnos: v4.12.26 <1>malloc_addblock(61): Heap Block: 0x20002BFC - 0x20007BFF (20k) <1>log_rcause(378): BOD33 BOD12 SYST WDT EXT POR <1>log_rcause(385): F F F F F T <1>init_remote(266): Initializing Past Profile: A <3>usb_hotplug(46): Connected <2>default_handler(163): Vol Up pressed <2>default_handler(163): Vol Up released <2>default_handler(163): Vol Down pressed <2>default_handler(163): Vol Down released Same firmware are before :- "proc" returned "{"USB":247094}" and "butt" returned {"Vol Down":{"Released":264566}} I'll keep trying to see if I can get any more information from it - I'll start to use it more and see if that helps? When you unplug the remote the leds cut off for a bit. Quote Link to comment Share on other sites More sharing options...
ajmxco Posted April 28 Report Share Posted April 28 (edited) On 4/16/2024 at 9:04 PM, jason said: Is no news good news? v4.12.26 fixed my lock-up problem. Thank you. Edited April 28 by ajmxco 1 Quote Link to comment Share on other sites More sharing options...
chrisharling Posted April 29 Report Share Posted April 29 Hey Jason, thanks for all your work on this. I think I have experienced the issue you posted in the video last page of the forum - remote completely locks up and is unresponsive to button press, usb, etc. To reset all I had to do was unplug USB and pull the batteries out. Then it behaves as normal with the same batteries. Got two toddlers pressing the activity buttons, they must have good timing. Was running 4.12.24, just updated today to 4.12.26 Quote Link to comment Share on other sites More sharing options...
furyflirc Posted May 2 Report Share Posted May 2 (edited) Hello @jason , This time around the remote lasts about week before locking up. Here is the info you wanted us to post. Firmware ver: 4.12.26-0-gf661a78 skip_remote_log.rtf Edited May 3 by furyflirc Quote Link to comment Share on other sites More sharing options...
MoSPDude Posted May 3 Report Share Posted May 3 Agreed, mine is lasting pretty much around a week before it starts to act up - again, to add, @jason thanks for all your work on this. I'll continue to try and capture logs etc. if it is being helpful? (before this last update, I'd been taking the batteries out until I needed to use it :-) ) This time it did respond to USB and the app, and gave the attached log - I did not remove the batteries, though I did unplug the cable, and re-plug the cable - so it's given 2 sets of output. Again, I hope this may be of some use? Any tips/hints/advice on what we could do to help? Otherwise, I'll continue to use it with some fresh batteries! I might have to swap to rechargeable ones though! Thanks again! flirc-remote-control20240503.log Quote Link to comment Share on other sites More sharing options...
jason Posted May 3 Report Share Posted May 3 10 hours ago, MoSPDude said: Agreed, mine is lasting pretty much around a week before it starts to act up - again, to add, @jason thanks for all your work on this. I'll continue to try and capture logs etc. if it is being helpful? (before this last update, I'd been taking the batteries out until I needed to use it :-) ) This time it did respond to USB and the app, and gave the attached log - I did not remove the batteries, though I did unplug the cable, and re-plug the cable - so it's given 2 sets of output. Again, I hope this may be of some use? Any tips/hints/advice on what we could do to help? Otherwise, I'll continue to use it with some fresh batteries! I might have to swap to rechargeable ones though! Thanks again! flirc-remote-control20240503.log 646 B · 3 downloads I see low battery alert on yours Quote Link to comment Share on other sites More sharing options...
jason Posted May 3 Report Share Posted May 3 On 5/2/2024 at 6:22 AM, furyflirc said: Hello @jason , This time around the remote lasts about week before locking up. Here is the info you wanted us to post. Firmware ver: 4.12.26-0-gf661a78 skip_remote_log.rtf 1.28 kB · 5 downloads I see a potential crash issue, and will issue a patch. However, in all likelihood, it's nearly impossible unless reading memory is corrupt, only time that could happen is if the battery goes too low. If you ran into the prior bug before the firmware update, it could have very well drained the battery. Updating the firmware would fix the issue, but the batteries would still be low from before. Quote Link to comment Share on other sites More sharing options...
furyflirc Posted May 4 Report Share Posted May 4 5 hours ago, jason said: I see a potential crash issue, and will issue a patch. However, in all likelihood, it's nearly impossible unless reading memory is corrupt, only time that could happen is if the battery goes too low. If you ran into the prior bug before the firmware update, it could have very well drained the battery. Updating the firmware would fix the issue, but the batteries would still be low from before. @jason The batteries I was using were a fresh pair from the store. Every time a new fix has been released I've put in a new pair of batteries to eliminate that being an issue, and the batteries I'm using are the normal type (not rechargeable). I'll be on the lookout for the next patch, thanks! Quote Link to comment Share on other sites More sharing options...
jason Posted May 4 Report Share Posted May 4 3 hours ago, furyflirc said: @jason The batteries I was using were a fresh pair from the store. Every time a new fix has been released I've put in a new pair of batteries to eliminate that being an issue, and the batteries I'm using are the normal type (not rechargeable). I'll be on the lookout for the next patch, thanks! You have a way to measure these batteries? Quote Link to comment Share on other sites More sharing options...
furyflirc Posted May 4 Report Share Posted May 4 22 minutes ago, jason said: You have a way to measure these batteries? Unfortunately, I don't. If it helps I'm using the HDX batteries you can get at Home Depot. Family has used batteries in this same pack in other devices without issue. Quote Link to comment Share on other sites More sharing options...
MoSPDude Posted May 25 Report Share Posted May 25 (edited) Just to update, mine had been fine on Tuesday this week with the same new batteries from my last post May 3rd - it'd been behaving really well! Came to use it today, and no response from it - connected to PC with USB, and STILL no response - windows did not acknowledge a USB connection, and the app shows Offline... Then, to try something different - I swapped the batteries whilst it was connected to USB - and re-plugged - and STILL no response. I now have it in a state where it has new batteries, and is not responding whilst unplugged or plugged to the PC... @jason - is there anything I can do whilst it is in this state to help debug? Edited May 25 by MoSPDude Quote Link to comment Share on other sites More sharing options...
jason Posted May 25 Report Share Posted May 25 5 hours ago, MoSPDude said: Just to update, mine had been fine on Tuesday this week with the same new batteries from my last post May 3rd - it'd been behaving really well! Came to use it today, and no response from it - connected to PC with USB, and STILL no response - windows did not acknowledge a USB connection, and the app shows Offline... Then, to try something different - I swapped the batteries whilst it was connected to USB - and re-plugged - and STILL no response. I now have it in a state where it has new batteries, and is not responding whilst unplugged or plugged to the PC... @jason - is there anything I can do whilst it is in this state to help debug? If it’s not detected by the computer, there isn’t much we can do. It was probably low on battery and just hung, regardless of having a new battery or power source. Quote Link to comment Share on other sites More sharing options...
furyflirc Posted July 21 Report Share Posted July 21 On 5/3/2024 at 3:41 PM, jason said: I see a potential crash issue, and will issue a patch. However, in all likelihood, it's nearly impossible unless reading memory is corrupt, only time that could happen is if the battery goes too low. If you ran into the prior bug before the firmware update, it could have very well drained the battery. Updating the firmware would fix the issue, but the batteries would still be low from before. Hello @jason Do you have an update on this patch? Thanks. Quote Link to comment Share on other sites More sharing options...
jason Posted July 21 Report Share Posted July 21 5 minutes ago, furyflirc said: Hello @jason Do you have an update on this patch? Thanks. Latest update is live Quote Link to comment Share on other sites More sharing options...
frerk Posted August 5 Report Share Posted August 5 How do I get v4.12.26 or later? My app shows 4.12.18 and no updates apparently available. The download link above no longer works. Mac App version 0.9.980.8592 (0.9.980.8592) Quote Link to comment Share on other sites More sharing options...
ytsejam1138 Posted August 5 Report Share Posted August 5 36 minutes ago, frerk said: How do I get v4.12.26 or later? My app shows 4.12.18 and no updates apparently available. The download link above no longer works. Mac App version 0.9.980.8592 (0.9.980.8592) Try this: Firmware Update If you are not presented with update dialog, please do the following: Close the software Unplug the USB-C cable Remove the batteries. Press and hold the return and center key while you insert the USB-C cable (image attached) Start the software 1 Quote Link to comment Share on other sites More sharing options...
frerk Posted August 5 Report Share Posted August 5 Thanks! That got me up to 4.13.8 which I'll assume is latest. 1 Quote Link to comment Share on other sites More sharing options...
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