Don't want to hijack the tread, but wanted to share my experiences. Ever since I got my remote this summer it seems to periodically stop responding. First thought was it was a battery problem, fresh set of batteries later still no response. Clicking activity buttons at the top did not illuminate, no light on the center ring either. Fix I found was to take batteries out, wait about an hour then plug them back in. This has happened to me probably 6 times since this summer, but still using my original set of batteries. Just stumbled onto this forum and did some investigating on my positive battery terminals (springs?). Difficult to get anything in there to measure with, but the positive contact on the battery protrudes roughly 1.3mm from the surface of the battery. Sticking some shims in the remote, the spacing of the positive terminals was indeed very close to that same thickness. Took a little screwdriver out and bent out those springs a bit, about exposed to the plastic surface. Will try to keep posted here if I have trouble with the remote not responding again. Last time it stopped responding I was able to connect to it via my laptop, but the buttons didn't work... I expect this to be normal since I assume it draws USB power when plugged in? Remote is running firmware version 4.12.19.