Vu+ Cursor Up

[Hallogallo]

I have a Vu+ Uno 4K, cursor up does not work. When pressing the button, the Vu+ gets a signal (led flashing), but nothing happens. Tried different Vu+ profiles, all work fine, except the cursor up.

I also have a Vu+ Solo SE, they use the same remote, same problem here, so seems to be a general Vu+ issue

(App 0.9.68 beta + firmware 4.12.11-4)

Edited March 9 by Hallogallo

[Hallogallo]

I tried again, with most Vu+ profiles all buttons work, except the cursor up. Two of the profiles don't work at all, with both my set-top-boxes.

Is there a way I could figure out where the problem is? I have the original remotes and an old Flirc USB-receiver.

Edited March 16 by Hallogallo

[Nathan]

21 hours ago, Hallogallo said:

I tried again, with most Vu+ profiles all buttons work, except the cursor up. Two of the profiles don't work at all, with both my set-top-boxes.

Is there a way I could figure out where the problem is? I have the original remotes and an old Flirc USB-receiver.

If you have an old Flirc USB, we can record the missing button. Open the Flirc app. Hit File > Device Log. Tick the "Enable IR Debugging." Then point the old remote at it and hit the button. Save that to a txt file and attach it here. 

I'm really looking forward to when we add learning support, so this isn't so cumbersome. :)