Kevin Cowans Posted February 22, 2017 Report Posted February 22, 2017 Hello JasonI have attached a text file exported from USB Tree Viewer that shows information concerning the Flirc on my system such as Windows Driver versions etc.I do not know if it would be useful to you but if it is then good, if not then just ignore it.Thanks in advanceKevin USB Composite Device.txt Quote
Kevin Cowans Posted February 22, 2017 Report Posted February 22, 2017 Hello JasonA bit of additional information.I tried Booting my PC in Safe Mode and even then I am unable to Wake the PC using the Flirc.Hope this helps.Kevin Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 Hello JasonI had some spare time and since there is very little installed on my HTPC I decided to perform a Reset of Windows 10.Unfortunately, after the Reset the Flirc was still unable to Wake the computer (putting it to Sleep works every time), however, the Ubunto Live USB continues to work perfectly, able to Sleep and Wake the PC every time.I tested the Flirc before I installed anything extra such as Plex etc. to make sure I had a bare Windows 10 installation.Just a little more information, hopefully it will help in some way.Also, I tried the 4.0.16 FW and still have the issue.Thanks in advanceKevin Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 Hello JasonI had some spare time and since there is very little installed on my HTPC I decided to perform a Reset of Windows 10.Unfortunately, after the Reset the Flirc was still unable to Wake the computer (putting it to Sleep works every time), however, the Ubunto Live USB continues to work perfectly, able to Sleep and Wake the PC every time.I tested the Flirc before I installed anything extra such as Plex etc. to make sure I had a bare Windows 10 installation.Just a little more information, hopefully it will help in some way.Also, I tried the 4.0.16 FW and still have the issue.Thanks in advanceKevinAnd Sleep vs Suspend? Did one work over the other?I've got one other idea. Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 (edited) And Sleep vs Suspend? Did one work over the other?I've got one other idea.Hello JasonI thought Sleep and Suspend were the same?I have tried from Sleep and from Hibernate.I am unable to Wake from either.Each time I need to use the Logitech Keyboard to Wake the PC.I unplugged the Flirc from my HTPC (Windows 10 Home x64) and plugged it into my Desktop PC (Windows 10 Pro x64) and it works every time, Sleeping and Waking.Could there be an issue with using the Flirc with Windows 10 Home since it works with Windows 10 Pro and also with the Ubuntu Live USB?Thanks in advanceKevin Edited February 23, 2017 by Kevin Cowans Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 Hello JasonI thought Sleep and Suspend were the same?I have tried from Sleep and from Hibernate.I am unable to Wake from either.Each time I need to use the Logitech Keyboard to Wake the PC.I unplugged the Flirc from my HTPC (Windows 10 Home x64) and plugged it into my Desktop PC (Windows 10 Pro x64) and it works every time, Sleeping and Waking.Could there be an issue with using the Flirc with Windows 10 Home since it works with Windows 10 Pro and also with the Ubuntu Live USB?Thanks in advanceKevinYou know what, it looks like a fairly big problem with windows 10. Look at this: https://www.windows10forums.com/threads/cannot-wake-up-windows-10-from-sleep-with-external-mouse-and-keyboard.9674/Go to the bottom and look at similar threads. There are dozens.There is an interesting post here: http://cl.flirc.io/jGvOOn all the hubs, you can uncheck: "Allow the computer to turn off this device to save power"Also, a lot of people are pointing towards video drivers. What's in your system? Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 You know what, it looks like a fairly big problem with windows 10. Look at this: https://www.windows10forums.com/threads/cannot-wake-up-windows-10-from-sleep-with-external-mouse-and-keyboard.9674/Go to the bottom and look at similar threads. There are dozens.There is an interesting post here: http://cl.flirc.io/jGvOOn all the hubs, you can uncheck: "Allow the computer to turn off this device to save power"Also, a lot of people are pointing towards video drivers. What's in your system?Hello JasonNow I feel guilty for wasting your time :)Very interesting though that this seems so wide spread.I just wonder why it seems to work fine on my Desktop PC with Windows 10 Pro and not on Windows 10 Home.Also, I am able to Wake the HTPC with the Logitech Keyboard so it does not seem to be an issue where everything is affected which makes troubleshooting the issue so much more difficult.Hardware wise my HTPC has an Intel Core i7 6700 and I am using the internal Graphics (Intel 530).All Drivers are up to date as of today.I just checked the price to upgrade from Windows 10 Home to Pro and Microsoft is wanting £119 for the upgrade, this is via the Activation Tab in Windows 10 Home.Unfortunately that is too much at the moment but I will upgrade as soon as I can as I hate the Home Editions.ThanksKevin Quote
yawor Posted February 23, 2017 Report Posted February 23, 2017 I would not bother with upgrading to Pro (unless you have other reasons than this issue). I would be very surprised if that worked. Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 You aren't waisting my time at all. Lot of flircs get sold, this is going to be a big issue.There is one more thing I can try. Which is to emulate a disconnect. After your computer is sleeping, could you unplug flirc and plug it back in and see if the machine wakes up?I don't particularly like this, as it's not following the standard, but if it works, it works.I think it's hardware related. Are both computers identical in hardware? A lot of folks point back to the intel gpu on the threads.Hello JasonNow I feel guilty for wasting your time :)Very interesting though that this seems so wide spread.I just wonder why it seems to work fine on my Desktop PC with Windows 10 Pro and not on Windows 10 Home.Also, I am able to Wake the HTPC with the Logitech Keyboard so it does not seem to be an issue where everything is affected which makes troubleshooting the issue so much more difficult.Hardware wise my HTPC has an Intel Core i7 6700 and I am using the internal Graphics (Intel 530).All Drivers are up to date as of today.I just checked the price to upgrade from Windows 10 Home to Pro and Microsoft is wanting £119 for the upgrade, this is via the Activation Tab in Windows 10 Home.Unfortunately that is too much at the moment but I will upgrade as soon as I can as I hate the Home Editions.ThanksKevinYou aren't waisting my time at all. Lot of flircs get sold, this is going to be a big issue.There is one more thing I can try. Which is to emulate a disconnect. After your computer is sleeping, could you unplug flirc and plug it back in and see if the machine wakes up?I don't particularly like this, as it's not following the standard.I think it's hardware related. Are both computers identical in hardware? A lot of folks point back to the intel gpu on the threads.How about the control panel option I pointed to previously? Quote
Foxxi Posted February 23, 2017 Report Posted February 23, 2017 im using 10pro, but today after 24hours of sleep i cant wake it up, again, i have to use also the logitech keyboard to wake him up. Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 (edited) im using 10pro, but today after 24hours of sleep i cant wake it up, again, i have to use also the logitech keyboard to wake him up. If you unplug your logitech, does it work?EDIT** If your logitech is not attached to your pc when you sleep, can you wake up flirc ** Edited February 23, 2017 by jason Quote
Foxxi Posted February 23, 2017 Report Posted February 23, 2017 no its doesn´t matter, it ry it with the unplugged keyboard as well, no chance to wkae it upafter short periods of sleep it wakes up with out problems Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 I would not bother with upgrading to Pro (unless you have other reasons than this issue). I would be very surprised if that worked.Hello YaworI always prefer the Pro Editions as I prefer to have access to all the features and tools as I need them.ThanksKevin Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 no its doesn´t matter, it ry it with the unplugged keyboard as well, no chance to wkae it upafter short periods of sleep it wakes up with out problemsCan you disable the deeper sleeps? Quote
Foxxi Posted February 23, 2017 Report Posted February 23, 2017 (edited) you mean ?powercfg -h off its allready done Edited February 23, 2017 by Foxxi Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 You aren't waisting my time at all. Lot of flircs get sold, this is going to be a big issue.There is one more thing I can try. Which is to emulate a disconnect. After your computer is sleeping, could you unplug flirc and plug it back in and see if the machine wakes up?I don't particularly like this, as it's not following the standard.I think it's hardware related. Are both computers identical in hardware? A lot of folks point back to the intel gpu on the threads.How about the control panel option I pointed to previously?Hello JasonIf I unplug the Flirc from the HTPC when it is Sleeping it does not Wake, however, on my Desktop if I unplug the Flirc while it is Sleeping it does Wake.These two computers are not the same hardware.The Desktop PC is based on a Gigabyte GA-EP45-DS3P, Intel Q9650 Processor, AMD graphics card and is running Windows 10 ProMy HTPC is based on the ASUS H110I-Plus, Intel Core i7 6700 and using the on board Graphics (Intel 530).ThanksKevin Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 Hello JasonIf I unplug the Flirc from the HTPC when it is Sleeping it does not Wake, however, on my Desktop if I unplug the Flirc while it is Sleeping it does Wake.These two computers are not the same hardware.The Desktop PC is based on a Gigabyte GA-EP45-DS3P, Intel Q9650 Processor, AMD graphics card and is running Windows 10 ProMy HTPC is based on the ASUS H110I-Plus, Intel Core i7 6700 and using the on board Graphics (Intel 530).ThanksKevinUgh, it's gotta be windows. If I can't even tell the computer that the device disappeared, nothing is going to work. Something is stopping all recognition from my device in windows. Why your logitech has anything to do with it, it's beyond me. Do you have any logitech software installed? Quote
jason Posted February 23, 2017 Report Posted February 23, 2017 you mean ?powercfg -h off its allready doneDidn't you mention if you put the computer to sleep with the suspend key on the remote control, it will wake it up again?How are you putting your computer to sleep? You should be able to tell your computer which modes to go into as mentioned in that thread: http://cl.flirc.io/jIC2I would try all those sleep modes. Quote
Kevin Cowans Posted February 23, 2017 Report Posted February 23, 2017 Ugh, it's gotta be windows. If I can't even tell the computer that the device disappeared, nothing is going to work. Something is stopping all recognition from my device in windows. Why your logitech has anything to do with it, it's beyond me. Do you have any logitech software installed? Hello JasonThere is no additional software installed for the Logitech Keyboard, I just plug in the Adapter and it just works.ThanksKevin Quote
Foxxi Posted February 24, 2017 Report Posted February 24, 2017 Didn't you mention if you put the computer to sleep with the suspend key on the remote control, it will wake it up again?How are you putting your computer to sleep? You should be able to tell your computer which modes to go into as mentioned in that thread: http://cl.flirc.io/jIC2I would try all those sleep modes.i try it but nothing changes.has the old flirc the same probs? i will order that one, maby Quote
yawor Posted February 24, 2017 Report Posted February 24, 2017 (edited) @Foxxi this is a really good question. I've gone through this thread once again and one person posted that v1 worked properly while v2 didn't. That would certainly be an interesting comparison. Edited February 25, 2017 by yawor Quote
jason Posted February 25, 2017 Report Posted February 25, 2017 Foxxi and Kevin, PM me, I'll get you one. Flirc V1 uses the disconnect to wake up the host. I'll send you guys one to test. Quote
Foxxi Posted February 25, 2017 Report Posted February 25, 2017 (edited) done Edited February 26, 2017 by Foxxi Quote
Kevin Cowans Posted February 26, 2017 Report Posted February 26, 2017 Hello JasonI just ran the Flirc Util command again and I got something new, I have enclosed the results below:C:\Program Files (x86)\Flirc>flirc_util.exe device_log<1>malloc_addblock(49): Heap Block: 0x20001FAC - 0x20002FFF (4k)<3>init_modules(419): Module Load Error: &module = 0x0000EA80<3>log_output_init(42): no log hw found<3>init_modules(419): Module Load Error: &module = 0x0000EB10<3>ir_finished(55): too many edges<3>ir_finished(55): too many edgeThe last two lines have never occured before.ThanksKevin Quote
travisc Posted February 26, 2017 Report Posted February 26, 2017 Thanks for the efforts guys... I use an ASUS Chromebox with OPENELEC over WiFi attached to an HDMI switch (that switches inputs when the device is powered on or put to sleep)... and the ability to wake the device is the reason I bought the flirc... Hopefully what you guys figure out will work for my setup as well. Quote
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