FLIRC disconnected after going to sleep

[Kevin Cowans]

Hello

My issues seem to be fixed in the v2.2.1 release.

Thanks

Kevin 

Edited January 31, 2017 by Kevin Cowans

[Kevin Cowans]

Hello all

Unfortunately it seems I was premature in stating that my issues were fixed.

I installed the new version (v2.2.1), rebooted and then, using my Remote I put the PC to Sleep, then I selected my HTPC Activity on my Harmony Remote and the PC Resumed.

At this point, thinking that the issues were fixed I put the PC to sleep again and went to watch some TV.

Unfortunately, upon returning to the PC I selected the HTPC Activity on my Remote however the PC did not Resume this time, I had to use my USB Wireless Keyboard to Resume it.

Upon checking, the Flirc USB is showing as Disconnected again, sorry.

Please let me know if you need any further information.

Thanks in advance

Kevin

Edited February 1, 2017 by Kevin Cowans

[Foxxi]

Hello all

Unfortunately it seems I was premature in stating that my issues were fixed.

I installed the new version, rebooted and then, using my Remote I put the PC to Sleep, then I selected my HTPC Activity on my Harmony Remote and the PC Resumed.

At this point, thinking that the issues were fixed I put the PC to sleep again and went to watch some TV.

Unfortunately, upon returning to the PC I selected the HTPC Activity on my Remote however the PC did not Resume this time, I had to use my USB Wireless Keyboard to Resume it.

Upon checking, the Flirc USB is showing as Disconnected again, sorry.

Please let me know if you need any further information.

Thanks in advance

Kevin

i have the same

2 times the pc gets waked up with the stick but when its on (in the windows) the flirc is disconnected, i have to remove it and plug it in again

the advanced settings are greyed out.

Edited February 1, 2017 by Foxxi

[Kevin Cowans]

Hello

It is good to have this confirmed that I am not alone.

Thanks

Kevin

[madmanuel]

Hi Kevin, unfortunately, I've got the same thing happening.  It works once or twice, but then gets disconnected again :(

[Bean72]

I haven't had any issues since the update, I use it on a daily basis as well. Have you tried on a different PC to see if you run into the same problems?

I also noticed after the update I had to change the usb port that flirc is plugged in to because it had connection issues. Prior to the update I was messing around a lot with the USB power management settings in hopes of getting it to work, using a different port on a different internal hub fixed it for me.

[Kevin Cowans]

Hello

I am enclosing a couple of screen captures of Device Manager showing the error for the Flirc USB.

After I receive this error if I Disable the Device and then Enable it the Flirc Keyboard Device will show under Keyboards and the Flirc will work fine until the next time I receive the error.

I hope these help.

Kevin

[SimonH]

Latest version is working for me so far - but only just installed and tested today though ... will report back if I find issues.

Edited February 8, 2017 by SimonH

[jason]

Thanks Kevin for pointing me back to this thread. Can you try the attached.

File->Upgrade, point to this image.

Does it ever work, or is it intermittent.

nemo.beta-4.0.11.bin

[Kevin Cowans]

Thanks Kevin for pointing me back to this thread. Can you try the attached.

File->Upgrade, point to this image.

Does it ever work, or is it intermittent.

nemo.beta-4.0.11.bin

Hello Jason

I have updated the FW and will test it over the next few days and post my findings here.

Unfortunately this issue is the worst kind, intermittent, however, it happens more often than not.

Thanks in advance

Kevin

[Foxxi]

i do a view test and i works good on my htpc. thanks for the fast update

[revs]

Just registered to get the beta firmware and will test!

[revs]

Bad news I'm afraid - although initially it looked like it was working, every now and then it just wont wake from sleep.

It does however always show as connected in the GUI (even if wake from sleep didnt work). Also i can always wake up the PC using a keyboard when the FLIRC doesnt work, so USB wake is ok.

Edited February 10, 2017 by revs

[Foxxi]

did you re register the wake up button again? i had the same but after reg the wake up, it works great

[revs]

did you re register the wake up button again? i had the same but after reg the wake up, it works great

I havent, as I assumed that after it worked a few times that I didnt need to re-register.

Since my last post, its worked, still testing (i have the PC set to sleep every few minutes, and when it does I grab the remote and test)

[Foxxi]

yes now after 20 tests i have it also again, it do not wake up :( but it works better then with the last version

[revs]

Yep mine just stopped working again, after successfully waking up the PC for quite a while

[jason]

I appreciate all the feedback and help testing guys. Here is another version to try. Don't worry, I'll get it.

nemo.beta-4.0.12.bin

[Kevin Cowans]

Hello Jason

I had chance to test the 4.0.11 FW and the issue of the Flirc being disconnected when Resuming from Sleep seems to have been fixed (at least it is during  the  testing I have managed to do), however, the Waking from Sleep still does not work.

Waking is also not working with 4.0.12 FW.

Thanks in advance

Kevin

[Foxxi]

thanks but 0.12 do not wakeup at all here,

0.11 runs a lot better

[jason]

Kevin, Foxxi, can you guys tell summarize problem with each version. Also, what OS are you guys running on? .11 was actually waking for you both? Let's come up with some terminology:

present on wake: device shows up when the computer wakes up

wakes from suspend: device will wake the machine up from a suspend state. 

Simple true or false for each of these would be extremely helpful, also, these are independent of each other.

Thanks for the help.

 

[jason]

Also, I ship a commandline version with the GUI. Make sure the GUI is closed, and then run the following command:

flirc_util (or flirc_util.exe if on windows) device_log

This will spit out a log of information to the commandline, please paste that here as well.

 

[Kevin Cowans]

Kevin, Foxxi, can you guys tell summarize problem with each version. Also, what OS are you guys running on? .11 was actually waking for you both? Let's come up with some terminology:

Windows 10 Home x64 (up to date as of today)

present on wake: device shows up when the computer wakes up

True

wakes from suspend: device will wake the machine up from a suspend state. 

False

Simple true or false for each of these would be extremely helpful, also, these are independent of each other.

Thanks for the help.

 

Also, running the command you gave gives the following error:

PS C:\Program Files (x86)\Flirc> .\flirc_util.exe device_log
[D] lib/libtransport/hid.c hid_send_packet(83): I
Error getting version
device disconnected, can't run command

I checked in the Flirc GUI and the Device is showing as connected.

I hope this helps.

Thanks in advance

Kevin

[jason]

Also, running the command you gave gives the following error:

PS C:\Program Files (x86)\Flirc> .\flirc_util.exe device_log
[D] lib/libtransport/hid.c hid_send_packet(83): I
Error getting version
device disconnected, can't run command

I checked in the Flirc GUI and the Device is showing as connected.

I hope this helps.

Thanks in advance

Kevin

the gui needs to be closed for the commandline to work

[Kevin Cowans]

Hello Jason

The GUI was closed.

I even tried running the command after a Reboot and received the same Error.

Thanks in advance

Kevin

Edited February 11, 2017 by Kevin Cowans