Remote is on firmware 4.12.18.  I have lowered the LEDs to 20% in the app (9.92 BETA).  Installed a fresh set of batteries and after about two weeks or so the remote is unresponsive upon the first button press.  It's like it goes into sleep mode after a few weeks.  At this point, I checked the batteries and they register as being at about 50% capacity.  If I change them and put in new batteries the remote works as intended upon the first press.  This has happened about three times since I received my remote.  I will try lowering the LEDs to 1% and see if that helps them last longer.  

UPDATE: After changing the LEDs to 1% the remote completely drained the batteries from about 50% to 0% overnight just sitting on an end table not being used. 

Edited August 13, 20232 yr by ytsejam1138
Added an update

I am experiencing the same problem even with LED brightness at 20%.

In the second battery swap, the remote was completely untouched with zero use. So there is a notable battery drain on standby.

Same here, unfortunately. Battery lasted about a month with very few usage of the remote.

I hope that Jason could look at this issue ASAP because it's annoying...

Just came here to see if anyone else has been experiencing battery issues. There definitely seems to be something going on with battery drain. Either that, or the batteries aren't always firmly seated in the compartment. 

Edited August 14, 20232 yr by NowhereMan

I am having the same problem. Batteries last less than a day. I've gone through two sets of batteries in the two days I've had the remote. LEDs were set to 20% yesterday and 1% today. Didn't seem to make a difference. The firmware version is 4.12.19-0-g34a3e83

Facing the same issue, keep replacing the batteries this way. Very annoying 

Same issue for me. I also noticed the remote goes to sleep after some period of time and is completely unresponsive. The batteries need to be reseated for it to be usable again.

Mine even had a battery leak when I left it on a shelf and did not use for few weeks (Duracell batteries)

I am also facing the same issue, I ending up using 1 battery in about a day ( remote gets used actively for 3-4 hours, and is left dormant the rest of the time )

Activity Led Timeout set to 0.5s, brightness 3% and the colored ring brightness set to 0, timeout 0.

Need a resolution for this ASAP else will have to ditch the remote, cannot pay for 1 pair of alkaline batteries a day.

Edited August 31, 20232 yr by Shiv

I too am suffering horrendous battery life. I put brand new batteries in 5 days ago and now drained. My remote is on the latest firmware as updated by the app. My usage is very light so I would expect them to last years, not hours, like every remote I've ever owned.

Please can @jason or @Nathan or someone else on staff please respond to the battery issue. Is it a fatal hardware design flaw that can't be fixed, or is it software based and could be fixed, in which case when?

As others have said in order to continue using it I'll have to buy a charger and batteries at additional cost, which I'd like to avoid if this issue can be resolved by an update.