Pete Zaparti Posted March 18 Report Share Posted March 18 I have this issue with my remote where every so often it just stops responding, for about 3-5 seconds. Every button I hit does nothing. Then suddenly it comes back and works again. It tends to happen a couple times over the course of a movie. I attached my config. My firmware is version 4.12.10-0-ga6a774d. I'll check if there's a newer version available. Has anyone else experienced this? Family Room.skip Quote Link to comment Share on other sites More sharing options...
Mainwaring Posted March 18 Report Share Posted March 18 I experience the same thing. I think I've seen others mention this behavior before, so I'm sure they're working on a solution Quote Link to comment Share on other sites More sharing options...
splice Posted March 21 Report Share Posted March 21 (edited) I've seen something similar and it looks like it may be tied to how powerful the IR transmitter is (or rather its lack of power). If I go sit in front of my flirc USB receiver the remote seems to respond normally and quickly. A few feet back and it's once again sporadic. Harmony has, of course, absolutely no problem with being 6 feet from the IR receiver. I even bought a 90 degree USB adapter to raise the IR receiver above my Nvidia shield for better reception but no joy, remote still has those weird skips as if it sometimes can't reach the IR receiver. So far it seems this remote is struggling with the basics. Edited March 21 by splice Quote Link to comment Share on other sites More sharing options...
Pete Zaparti Posted April 14 Author Report Share Posted April 14 Has this been addressed? Or is there a ticket I can watch to know when it is? It’s getting frustrating to have the remote just go dead for 10s randomly. Quote Link to comment Share on other sites More sharing options...
theboomr Posted May 17 Report Share Posted May 17 I'm not sure if there's some other fix coming, but I use rechargeable batteries and I've found that when this is occurring, swapping out for freshly charged batteries mitigates the issue. Quote Link to comment Share on other sites More sharing options...
Nathan Posted May 19 Report Share Posted May 19 On 4/13/2023 at 8:03 PM, Pete Zaparti said: Has this been addressed? Or is there a ticket I can watch to know when it is? It’s getting frustrating to have the remote just go dead for 10s randomly. This is currently being worked on. I'm not the engineer, so apologies if I get this mangled, but it appears to be an issue with the LEDs occasionally drawing more current than expected, or something like that. For some reason, it causes the remote to do a hard reset and momentarily lose settings. Effort now is to eliminate or reduce the reset and preserve the settings. I think by the end of all this, Jason could probably get a PHD in optimizing energy flow on devices with low battery. 1 Quote Link to comment Share on other sites More sharing options...
Pete Zaparti Posted May 19 Author Report Share Posted May 19 Thanks Nathan. Appreciate the update and the hard work. Looking forward to Jason’s PHD thesis. Quote Link to comment Share on other sites More sharing options...
lm4233 Posted Monday at 10:04 PM Report Share Posted Monday at 10:04 PM Is the lack of communication about those who haven't received anything currently being worked on? Or are you just gonna ignore us? Quote Link to comment Share on other sites More sharing options...
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