My remote doesn't... do anything

[Pete Zaparti]

My remote was kind of working at first, but I was having the issue where it would always switch to activity A. I installed 4.12.8, and now the problem I'm having is that beyond the first button press, the remote just does nothing. No reaction from any button press. I just installed 4.12.10 to see if anything is fixed, but beyond that how can I help debug this?

Edited February 28, 2023 by Pete Zaparti

[Nathan]

19 hours ago, Pete Zaparti said:

My remote was kind of working at first, but I was having the issue where it would always switch to activity A. I installed 4.12.8, and now the problem I'm having is that beyond the first button press, the remote just does nothing. No reaction from any button press. I just installed 4.12.10 to see if anything is fixed, but beyond that how can I help debug this?

First suggestion is to doublecheck and make sure the remote is still correctly setup. Second is to make sure the batteries are good. 

[Andrew76]

I've setup my remote twice now and both times it seems to 'forget' all the settings after a certain period of time... After a fresh setup it works for a while and then... nothing.

 

Best regards,
Andrew

[jason]

On 3/1/2023 at 10:45 PM, Andrew76 said:

I've setup my remote twice now and both times it seems to 'forget' all the settings after a certain period of time... After a fresh setup it works for a while and then... nothing.

 

Best regards,
Andrew

Can you share your config. Go to remote manager, save your config, and post it here. Let me take a look. 

[Pete Zaparti]

Thanks Jason. At the time that I posted this, I upgraded to the latest firmware, 4.12.10 I think, and it started working again.

Since then I've had this new issue I opened up, but we can mark this one solved. I upgraded to 4.12.11, and will keep that other thread posted.