mechman Posted March 31 Report Share Posted March 31 Hi, We've been happily using the remote for a couple months now and it's honestly been great. Unfortunately, as the title says, I've run into a problem and can't seem to troubleshoot my way out of it. We just purchased a new tuner box and I wanted to add it to the remote. Since the box wasn't on the list, it needed to be added like our projector. Not a problem, except the record button was greyed out on the app. I haven't updated the software since I got the remote - so I decided install the latest beta. The record button was still greyed out, and I wasn't prompted to update the software - so I followed the linked instructions. That didn't work, so I tried the manual firmware update. I looked away from the updater after starting it, and it said disconnected, so I figured it was done. Unfortunately, I forgot to put the batteries back in before running the updater. I'm not sure if that caused the problem, but since then I have not been able to connect to the remote. Connecting it to a computer does not show that a device is connected - i have tried two windows computers and a linux machine. I have tried a couple different USB cables. Nothing doing. With batteries in the light blinks red three times when a button is pushed. When plugged into the computer without batteries, the light blinks red three times when a button is pushed. But the computer shows no indication that a device has been connected. Did I fry something inside, or is it stuck in some weird bootloop? Thanks in advance for your help. Dan Quote Link to comment Share on other sites More sharing options...
mechman Posted April 1 Author Report Share Posted April 1 Making a mention to @Nathan and @jason to bring this on the radar. Reading through a bit more of the forums I came across this post that seems to align with my issue. If this was caused by my mistake I'll pony up for a new one, just looking to make sure I'm not missing anything obvious. Thanks! Quote Link to comment Share on other sites More sharing options...
jason Posted April 2 Report Share Posted April 2 17 hours ago, mechman said: Making a mention to @Nathan and @jason to bring this on the radar. Reading through a bit more of the forums I came across this post that seems to align with my issue. If this was caused by my mistake I'll pony up for a new one, just looking to make sure I'm not missing anything obvious. Thanks! It's borked, send me a pm. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.