jason
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Posts posted by jason
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Yes, they work. If you have no buttons assigned to a cursor direction while in color mode, the ring will glow red.
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Does this support IR?
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4 hours ago, biketour said:
I'm using v0.9.4 Beta with Windows 10 home (all Windows updates)
Setting up my first basic activity - watch TV using a Bell Expressvu receiver that is set to IR Address 1 - and this configuration is already in the Skip database.
Problem: Some button actions work perfectly; some button actions work very slowly and some buttons don't work at all
>Cursor up/dn/left/right/enter: does not work well - slow, or no response. If already in the Info screen, the center cursor enter works perfecty, but if in guide or DVR/PVR, that same button does not work consistently.
> Info button: works perfectly.
> Channel up/dn; does not work consistently.
> Stop button (to stop DVR playback): does not work at all.
Comparing tp the dedicated BELL remote, that works perfectly.
It seems sometimes I need to keep holding the Skip remote button for several seconds where-as the dedicated BELL remote invokes immediate response on the Receiver with a super short tap. Because some commands are occurring, but intermittently, I'm wondering if there is an issue with the IR signal on the Skip or is this simply a database issue?
The volume up/down Skip controls my PIoneer Receiver perfectly (as comparison), where-as my Logitech remote always has a problem with the volume (slow response) with my Pioneer.
Thank you for the feedback. I'm going to look into this.
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Just now, dnalloheoj said:
No problem.
If @theboomr wants some help with his stuff and you think it's separate I could set some time away this weekend to hop on his computer remotely if he trusts a random internet stranger.
Out for the night and on-site all day tomorrow, but ping me on reddit at the same name or discord dnalloheoj#4449 or whatever, might see it a little quicker, if you need anything further.
Thanks for the work on this Jason.No problem and really thanks so much for the help and patience to you and to all.
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Just now, dnalloheoj said:
https://imgur.com/a/vVEnLrU
Multiple copies of the same looking windows to get the whole content of 'Information:'Thank you. I think we're narrowing this down now and I think @theboomrhas a different problem. But we'll need a few more tests from folks. Thank you so much for the help.
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4 minutes ago, dnalloheoj said:
Correct - VID_20A0 showing This device is working properly.
Edit: Confirmed those same events linked in imgur are essentially the same ones that show up for the relevant 20A0 VIDBoom, this is good news. Do you see anything in Events? How about Events->View all events?
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4 minutes ago, dnalloheoj said:
Here's a couple more pictures from Event Viewer, was able to track down which specific HID-Compliant Vendor Defined device it was popping up as in Devmgmt, grabbed all the different EventID's I found.
https://imgur.com/a/jJ398ZpIf you go into device manager, expand Human Interface Devices, double click on each one that says, "Usb Input device", and then click on hardware ID's. You'll want to find one that says VID_20A0
Once you do that, go to the general tab of that device. Does it say: 'this device is working properly'.? Or something else?
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3 minutes ago, theboomr said:
I have tried several ports, including some on the back and all of my front-facing ports, but I haven't tried every single back port. I have not tried putting a hub in between, that's an interesting idea. Can try that tonight probably. If I feel up to it I will try to test every single port in the back too, but I like to keep the same things plugged into the same ports so it is annoying to unplug things :)
I've googled this problem, and there is no single solution. From rolling back drivers, to new cables, disabling to re-enabling the device. It's all over the place. My favorite is: "I fixed it!", and then I can only imagine microsoft killed them because there is no fucking follow-up.
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1 hour ago, theboomr said:
Alright, so. First off just want to say, I needed to enable developer mode on my Win11 PC, as well as enable running powershell scripts, in the 2 places I circled in this screenshot:
Once I figured that out: the remote shows up in the HID app, and not in the USB app. However, in the HID app, when I select the device, then click "Connect to device", it gives me this red error at the bottom of the window.
Thanks for adding those extra instructions. I really think your specific issue isn't quite the same but more so because of the problem in device manager. Have you tried putting a hub inbetween and different ports?
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45 minutes ago, dnalloheoj said:
Apologies for dropping off for a few days, work got busy this week and ended up decided to format and reinstall for a separate reason a couple days ago. Darn Samsung Data Migration.
So back in with a fresh W10 Ent install on my PC,testing from the W11 VM shortly.Oddly, seems I can't USB passthrough the Skip any more to the W11 box without it temporarily disconnecting the USB->NVME drive I've got the VM on. Will try rebuilding it quick.
Currently got getting much of a response at all in the App, should be on the version from a page or two back.
Getting connected via HID though. USB same error as above poster.
This is really interesting and it's starting to look like two distinct problems.
1. We need to investigate why windows sdk sample app allows us to connect and ours does not
2. Boomer has another problem that is likely related to driver corruption. I suspect because it's more bleeding edge.
It would be great to get another data point. @AeroCluster@sWRbQTFGSIAWare you able to give this a shot? -
10 minutes ago, theboomr said:
Here's a list of running processes. Can you provide a little more instruction how to properly search the Event Viewer? I'm not that familiar with it and find that its UI leaves...quite a lot to be desired, lol.
Yes, it doesn't look like there is an easy way to export. Let's try something first.
Go to
Event Viewer->Custom Views->Device Manager USB Input Device
Is there anything there? There should only be a few, click on them, screen shot those.
Let me figure out how to create a filtered view and I'll get back to you asap. -
4 minutes ago, theboomr said:
SkipApp is not open, and I don't see any processes in Task Manager that look like it's hanging out in the background accidentally or anything
Anyway you can print out the processes I can see? Can you also open up the event viewer. Search for 20a0
can you export that and attach?
something in windows is reserving it maybe.
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4 minutes ago, theboomr said:
Alright, so. First off just want to say, I needed to enable developer mode on my Win11 PC, as well as enable running powershell scripts, in the 2 places I circled in this screenshot:
Once I figured that out: the remote shows up in the HID app, and not in the USB app. However, in the HID app, when I select the device, then click "Connect to device", it gives me this red error at the bottom of the window.
That’s helpful. Is SkipApp open?
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Okay, this is a bit of a process, and I'll describe what we've done. We've taken windows demo USB apps and we've wrapped our device into it so that we can use their code and framework to see if we can open the remote using their code. There are two approaches windows takes, HID and USB devices. We made an app for each.
I could not sign their app using their certificate so what we are asking is for you to do the following for each of the apps:
HID
- Download the app here
- Unzip and run `Install.ps1` (This installs a self signed certificate for the app)
- If successful, you should be able to run CustomHidDeviceAccess_1.0.0.0_x86_x64_arm_Debug.appxbundle by double clicking
- You should see a box, 'Select a Hid Device'. If you see our device in there, select and click `connect`.
If connected successfully, you will see some text at the bottom of the window that says, "Currently connected to: \\...."
If it failed, it should give us an error code, please let us know what that is.
USB
- Download the app here
- Unzip and run `Install.ps1` (This installs a self signed certificate for the app)
- If successful, you should be able to run CustomUsbDeviceAccess_1.0.4.0_x86_x64_arm_Debug.appxbundle by double clicking
- You should see a box, 'Select a USB Device'. If you see our device in there, select and click `connect`.
If connected successfully, you will see some text at the bottom of the window that says, "Currently connected to: \\...."
If it failed, it should give us an error code, please let us know what that is.
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Only one of these apps should list our device, and not the other.
I'm sorry for these mundane tasks that feel endless, believe me, I'm trying to push us past this as quickly as possible and may have a lead on a laptop I can purchase to reproduce this.-
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28 minutes ago, tauwyt said:
This version doesn't even flash the sync button at all it just stays as offline the whole time.
Expected though, can you post your log?
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18 minutes ago, theboomr said:
Interesting. On my W10 tablet where the previous versions were working, this version did break, where the app just shows no connection at all, not even a blip attempting to connect. But my W11 PC, where previous versions were not working, this version did the same thing as my tablet, no connection happening at all in the app, just remains OFFLINE.
P.S. Do users on this forum have like an account-wide maximum allowed file upload? Seems like the size I'm allowed to upload keeps decreasing, and that will probably become a problem relatively soon if troubleshooting keeps going.There must be a setting causing this, let me find it.
Upload settings fixed.
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4 minutes ago, tauwyt said:
This version is back to the .exe that has to be run w/ admin rights. It runs a powershell that then creates a desktop icon pointing to nothing.
Oh shoot, link updated for you.
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Here is another image:
Expectations:
- Those with working machines already, this should break.
- Those with the symptoms we are troubleshooting in this post, on windows, the device should connect, and then fail to communicate. Please let us know, and attach your logs.
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49 minutes ago, tauwyt said:
It's definitely not a Win 11 thing since it's happening to many of us on Win 10 too. I can't send my PC either, since it's my main rig at home. My Win 11 laptop does work so I'm able to test the remote out at least.
Yeah, I initially thought it was windows 10 only. Can you go into device manager, go into Humane Interface Devices, and then click on each one there in usb input devices (i think). Details->hardware ID's, confirm it's mine with USBVID_20A0
Do you see the same issue theboomr saw under events?
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44 minutes ago, theboomr said:
I did try that already unfortunately, just comes back with the same driver and same issues in the app :(
Looking into this. It could be a red herring. I’d like to know if other users with the same issue have the same thing going on. I think windows event logged should print out the same thing
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8 minutes ago, theboomr said:
It just prompts me to search automatically or browse locally. If I search automatically, it says the best driver is already installed, with an option to search on windows update, which yields no new drivers to download.
How about if you uninstall and the do a refresh?
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If you click on update driver, does anything happen?
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1 minute ago, theboomr said:
Here's a copy of the full text of that text box, since I can't enlarge it at all for a good screenshot:
"Device settings for USB\VID_20A0&PID_0008\975A69C75055344A352E3120FF0E2E19 were not migrated from previous OS installation due to partial or ambiguous device match.Last Device Instance Id: USB\VID_046D&PID_C539&MI_02\a&15b7f424&0&0002
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Location Path:
Migration Rank: 0xF000FFFFF800F130
Present: false
Status: 0xC0000719"And in driver details?
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What do you see under the driver tab?
Serial Number: N/A, strange date format
in General Questions
Posted
Thanks for letting me know. Is this windows? No problems setting up and syncing, is that correct?