microfast Posted June 30, 2023 Report Share Posted June 30, 2023 I have ytied to several pc and always get this error: App Installer failed to install package dependencies. Contact the developer to request the package. Quote Link to comment Share on other sites More sharing options...
jason Posted June 30, 2023 Report Share Posted June 30, 2023 1 hour ago, microfast said: I have ytied to several pc and always get this error: App Installer failed to install package dependencies. Contact the developer to request the package. What version of windows are you using? Quote Link to comment Share on other sites More sharing options...
microfast Posted July 1, 2023 Author Report Share Posted July 1, 2023 Windows 10 22h2 revision Quote Link to comment Share on other sites More sharing options...
jason Posted July 1, 2023 Report Share Posted July 1, 2023 Windows has moved to a new software package called msix. For windows 10, you need to install their supporting software : https://apps.microsoft.com/store/detail/msix-packaging-tool/9N5LW3JBCXKF?hl=en-in&gl=in Quote Link to comment Share on other sites More sharing options...
microfast Posted July 2, 2023 Author Report Share Posted July 2, 2023 Ok, thanks Jason, now I am able to install the app, all the version, however if I do launch the app after a short central colured logo I have a white screen and I cannot do nothing, with and wirhout plugged the remote to the USB What I have to do now? Quote Link to comment Share on other sites More sharing options...
microfast Posted July 2, 2023 Author Report Share Posted July 2, 2023 I was able to resolve all the issues using the app 0.94, then from it I was able to update to the last firmware and app 9.90 beta :) Thanks for your support Quote Link to comment Share on other sites More sharing options...
jason Posted July 4, 2023 Report Share Posted July 4, 2023 I'm really sorry for the initial problems you had. I will try and make the process better. I'm a bit confused how you went about fixing it. Did you ever have a previous version installed prior? Sometimes, the early beta's can cause an issue like this. I often recommending doing an uninstall before the new beta. So all you did was instal the early version over and then do an upgrade? Again, sorry about this. But glad and relieved it's working. Quote Link to comment Share on other sites More sharing options...
microfast Posted July 5, 2023 Author Report Share Posted July 5, 2023 Yes, exactly. I did this way ... Quote Link to comment Share on other sites More sharing options...
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