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First Timer: "The app didn't start."


DaveM

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First time user here, and not going well so far.

Windows 11 22H2, SkipApp-0.9.80-Beta-x64.msix

Download complete, on run, "The app didn't start." (see screenshot).

Tried: File properties, "Unblock", no change. Move to C:\, no change. Extract via 7-zip, run SkipApp.exe, "...SharedLibrary.dll was not found...".

 

skipapp screenshot.png

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Cleared the event viewer under Windows Logs> Application. Two events occur.

1. Information: 

Fault bucket 1577438496195466749, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.DesktopAppInstaller_1.19.11071.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.19.2304.17001
P4: 643dcc43
P5: ucrtbase.dll
P6: 10.0.22621.608
P7: f5fc15a3
P8: 000000000007f61e
P9: c0000409
P10: 0000000000000007

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6c9c8314-5663-4880-ab3b-b6588f2b4a22.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.034bfdc7-03c6-4ab4-bd8a-9b777c4964e7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4f467de9-f10b-4d9a-a288-30456c896753.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.64770765-6e1c-4ece-afc2-31b6af9239da.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2836330b-c7e7-4b54-9e63-c1179155809a.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Deskto_f2cebd5e3c54543f46d5875e71fc95cafbdce_db9e5324_f5e04e1a-811a-403b-9037-6b6b4f9d186b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 90dca40c-b316-444c-a617-fac56dca9297
Report Status: 268435456
Hashed bucket: e4b731ffd2976c4f85e42ff464c1d5fd
Cab Guid: 0

 

#2. Error:

Faulting application name: AppInstaller.exe, version: 1.19.2304.17001, time stamp: 0x643dcc43
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x4EC0
Faulting application start time: 0x0x1D996697D932BAA
Faulting application path: C:\Program Files\WindowsApps\Microsoft.DesktopAppInstaller_1.19.11071.0_x64__8wekyb3d8bbwe\AppInstaller.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 90dca40c-b316-444c-a617-fac56dca9297
Faulting package full name: Microsoft.DesktopAppInstaller_1.19.11071.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

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I'm not sure, this is new. If you right click the msix, and 'run as administrator', does anything different happen?

Did you have any previous version installed ever? If so, did it work?

I'm running on the same version in windows 11. Everything online points to a windows error when this occurs, but like everything, is unhelpful about resolution...

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  • 4 months later...

Hello guys,,

             The app didn't launch in the allotted time.
Install the most recent version of the app. If the "the app didn't start in the required time" problem only affects one particular application, it probably means that the app is broken. In this situation, you can upgrade it to the most recent version to see whether the fault persists.

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