Jilas671
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Posts posted by Jilas671
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Not sure this helps, but found this in the event viewer.... (I so wish this was a linux I hate the event viewer).
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Faulting application name: SkipApp.exe, version: 0.9.72.0, time stamp: 0x642744b3
Faulting module name: twinapi.appcore.dll, version: 10.0.22621.755, time stamp: 0x29c0c66b
Exception code: 0xc000027b
Fault offset: 0x000000000010c85e
Faulting process ID: 0x0x5678
Faulting application start time: 0x0x1D967D31F6805F9
Faulting application path: C:\Program Files\WindowsApps\SkipApp_0.9.72.5855_x64__sddpyax1dmvqm\SkipApp.exe
Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
Report ID: 5bb5fc8c-2b02-468e-a874-b2fab81b64ba
Faulting package full name: SkipApp_0.9.72.5855_x64__sddpyax1dmvqm
Faulting package-relative application ID: App-----------
If you can't reproduce the error let me know, and I'll try and dig a little deeper here -
With the export of the remote configuration. Its a good way to share the configuration between machines.
What's odd is windows 10 is ok, doesn't mind you exporting to a OneDrive. Likewise exporting on Windows 11, to a non OneDrive directory. The worst part is how it just killed the application stone dead, without letting it write a log.
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Promise last idea for the day (hopefully).
When creating a power up macro, there are times it would be nice to wait for x seconds before doing the next step. The example would be a tv that takes 20 seconds to power up, then select the desired hdmi input.
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I suspect this is an easy one, currently you can assign a remote code, to only 3 buttons? Can this be more? Why a limit?
It's rare I agree, but if you were wanting to reset an activity start and finish with "Menu home" of a device, but that's also used in two places elsewhere on the remote you cant (The example of this is the roku, by default the wizard assigns home to the Home and List buttons on the skip). -
Still having issues saving to OneDrive directories on Windows 11 Pro. App just stops writes nothing to the logs or the file. (I did provide logs about this in a previous release).
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I was just logging a possible problem with a remote, and wanted to share the version of firmware etc and I had to either screen shot/crop and post an image or manually type the info (with possible typo's).
So is it possible to make any useful information, you'd want, when we log a problem, something we can highlight/copy to make it easier for us to post details. -
While testing the Manhattan remote (thank you for helping with the codes). I noticed an issue. Because the skip remote has a single Play/Pause button (that works on so many devices), what happens to those like the Manhattan that has distinct codes for Play and Pause.
The only idea I came up with, was if the remote can toggle between Play and Pause - so sending out different codes on each press. To help sanity would suggest when an activity is started it defaults to Play when you start the activity. -
With the App, it seems to resync so fast, its sometimes not clear if a change has been made. So would be be possible to either have a resync key, so we can manually do this, or have it manual so you always have to click sync.
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Maybe I've missed something, but on occasion it would be nice to just assign devices, and either have no actions pre-assigned or a way to clear all buttons so you can have a clean slate.
Edit:
Ah just found it in the Management Section... might be worth having a link to that from the button screen as well or maybe merging this with the editing. While the Tips is nice, after a while that's just wasted space, so maybe the some of those management tools could be a presented there (have the Tips as a collapsible with the "tools" as a second item below it.
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I've seen other people post they have the power button used for switching modes between activities, which I agree with most posters, I'd rather the Activity button does that.
But skipping over that. My problem is more basic. I've tried to assigned lots of things to my power button and the remote never sends ANY data out. I have the flirc running in debug mode and I'm seeing nothing come out of the remote. Is this a firmware issue?
I'm on:Remote Model skip.1s.release.a05
Firmware 4.12.10-0-ga6a774d
Edit:
I've now tested my second skip remote, and this does send data when the power button is pressed with the same model and firmware release.
Edit2:
Tried to reset the unit, removed it from the account and now I can't sync, and get "An Error occurred while synchronizing"....
Edit3:
After many heart stopping moments with firmware, the app crashing and weird complaining, got flashed to:
4.12.11-4-g394f15d
And now the remote seems to send data again. Not sure if the firmware, or the repeated battery removals, resyncs did something. But Ok for now.
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Just completed some testing. Initially just added the new remote to the existing activity. And then using a second activity to test all of the other buttons that wasn't mapped on the first try (I have a feature request on that one I'll post in a bit).
So what I found (and checked both files) was I think a copy/paste failure when you processed them, and the Menu Info button was given the code for Menu Guide, its so easy to copy the wrong one or not copy and paste twice - I lost count the number of times I did this copying on the mac and then pasting it into the PC (that and needing to switch keys from cmd to ctrl - in case you are wondering Symless's Synergy virtual KVM so so handy).
Plus while I had both remotes out and testing functions I checked the Vol+/-/Mute and those do things on the box. I never knew that was a thing as always use my amp to control sound. So apologies for missing those.
So I've scanned all four buttons to make life easier (I hope) and created a new file just with them. When you get a chance if you can take a look at the codes and add them in and I'm happy to.
This raised a couple of general questions so I will post them in the other areas if you can take a look I'd be interested in your feedback.Thanks again
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Much appreciated. I'll get this all tested in the morning and get you some feedback.
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As promised, codes for the Manhattan T3-R remote.
If anything needs redoing please let me know. More than happy to help out. -
As I've posted elsewhere the flirc software on Windows, Norton is (wrongly) getting flagged up as a virus and getting instantly deleted.
It would be useful if that can be checked and confirmed all is ok, before I do a leap of faith and ignore the warnings. Just anything is possible with viruses no matter how careful everyone is, and one may have gotten in without getting noticed.
The Mac version isn't reporting any issues and working ok, so I will post full list of codes shortly.
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Watching with interest. I have Flirc if someone could just tell me how to record them.
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I think the app calls it the stream key (multi coloured button above Mute). If I understand it, that enables you to bind new remotes onto the direction keys. Would it be possible to be able to enable it so you could add extra functions to any key on the remote.
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Quick updates on this version.
Same issue on Windows 11 Pro as morphx, assuming white on white text for selections.Export to One drive issue as reported (with logs) on a previous beta is still present. You save to a one drive path, and it crashes the application, writes nothing to the file or the log from what I can see.
I did also leave a question about supported macOS version a while back, and I see above taeb, asks about 10.14. Assuming you've not gone backwards on your development platform, I noted before that this was 10.15+ above only. Can you please advise on what minimum's your development software will create going forward please.
I see new remotes added, is there still a plan to have a climate section, (which for some reason I feel there was in an earlier release - has that been renamed as Home Automation). Either way, I still have some Westinghouse fan remotes I'd like to get included, I have a FLIRC, although the software keep flagging up on download as a virus by Norton.. so kind of stuck. Seen other people doing something but I keep missing the details of how they are learning remote codes. Perhaps an FAQ on what to do could be pinned somewhere (with the normal "beware of dragons" statements if people do this and it breaks).
On the timeline for features. Is there anything that can be shared to indicated when things are going to appear, e.g.
- Learning Remotes codes
- Update to the activity selection (so you press A it selects the inputs for A, and press B it selects the inputs for B.etc) The turn everything off, change activity and turn it all on isn't as useful when you are just switching sources and device that controls the content (e.g. A - tv+amp+set top box, b - tv+amp+roku c - tv+amp+bluray.)
Not holding anyone to dates, just a vague order or x months time, would be nice (assuming nothing else jumps in the way). Just currently at least for, these are just a pair of paperweights which is a shame as the hardware feels nice.
Understand you are busy, but do look forward to some maybe brief answers, and do understand the actual fixes will take longer.
Cheers,
EDIT:
Sorry just noticed the above issues are for 0.9.72, please do move this to the new thread when its created.
And add an oddity with the Stream button, when you select it to add remotes to the direction pad, the icon is about 3 times the size, and aligned with the button top left.
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I did a quick search but didn't see anyone else reporting this (apologies if I missed something) but a fresh download from your website is getting flagged up by Norton AV as a "WS.Reputation.1" threat and deletes the file. Sounds like a false positive on their part (they state less than 50 people have used this file...), but mentioning it in case there is any benefit to talking to Norton.
Below is a dump of their threat assessment.
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Filename: Flirc-Setup-3.26.5.exe
Threat name: WS.Reputation.1Full Path: K:\Downloads\Flirc-Setup-3.26.5.exe____________________________
____________________________
On computers as of
21/03/2023 at 14:23:36Last Used
26/03/2023 at 11:56:03Startup Item
No
Launched
No
Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
____________________________
Flirc-Setup-3.26.5.exeThreat name: WS.Reputation.1
Locate
Few Users
Fewer than 50 users in the Norton Community have used this file.New
This file was released 16 days ago.Medium
This file risk is medium.
____________________________
https://flirc.com/software/flirc-usb/GUI/release/windows/Flirc-Setup-3.26.5.exe
Downloaded File from flirc.com
Source: External MediaFlirc-Setup-3.26.5.exe
____________________________
File Actions
File: K:\Downloads\Flirc-Setup-3.26.5.exeRemoved
____________________________
File Thumbprint - SHA:
5bb781c21d41c7a8b120029ce396886c08f55c4b2a08f11ee2825a3183b7d644
File Thumbprint - MD5:
527380935e4dc207193993a543a99a7c
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Many thanks for the info on the Fliirc USB and the debug interface I will take a look at it, as I bought one with the remotes on the off chance this might be the case. For sure making that easier will be good, as then we can send in remotes which will be a huge benefit to all I suspect.
And glad the suggestions were appreciated, just as I've seen large companies that just don't get the idea of managing expectations and wonder why they have a bad reputation and customers move away (energy suppliers, mobile operators, ISP's etc...)
In tiny teams I'd suggest it's can be even more useful, as if gives the team, the permission to ignore doing something until a specific time. As long as you stick to those timings, this builds the trust, and lets you focus more.
I've used this in large IT teams as well as a tiny 3 person support team. In the latter case, they tried it on an massive systems failure (didn't get why I asked them to do it) but they provided regular updates to some very upset customers, even when they had nothing to add, and the customers went from shouting, and within 3-4 updates, they calmed down, started to say thanks, and even asking if there is anything they could do to help the team!! (the team then went... wow that was amazing! and continued to use the idea going forward).
So you might be surprised by it. The ideas are from my experiences of taking specific elements from ITIL, a framework which is huge, but has elements that are useful. I just wish was applied more widely, as it could help so many companies even outside of the IT world.
I wish you luck and hope when you do try this it works as well as I've seen it. -
Agree, without this being easy, its hard for me to have these out with the family as it doesn't make sense to them, compared to the aging Logitech's. Not actually sure I've gotten it either to be honest, as I can't get it to switch when I've tried it (maybe its just the amp not working...not sure). Until then there are sitting in their boxes unfortunately.
I'd love that if I want to watch TV (A) I press A, and everything is setup, if I press B for a Roku, channels are changed etc. ready for that (agree you need entry and exit setups, to change channels, reset volumes etc, av amp modes).
But I don't actually control the power all of my devices via a remote on the whole, as I use home automation to control the powering of the core devices as they mostly not on standby. Those that are on standby is limited to the bluray and a freeview box, both I'd toggle in the activity switching. But maybe its useful to have a power button for them, but then I'd say, just press that activity again to setup everything. the TV/Amp is annoying when they get out of sync currently, so removing them totally from the remote's control will be ideal for me.
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I hope this is the right place to add this. Fully understand there is a huge amount of work going on behind the scenes and that makes it hard to get updates out on both software and just general messages. So this is very much meant to help reduce one aspect of the work load, and more importantly manage the expectations of us the customers.
So a few thoughts:1) With the software side, unless a update totally brakes things, that these are pushed out on a regular basis on the same day each week (e.g have a patch Tuesday), of course assuming an update is ready.
2) When patches do go out, there is a change log somewhere on what has updated and equally what has not been addressed. Maybe this needs to be central list (or a locked forum post, so its just easier to search on and monitor and lets everyone look back on what was done previous.
3) Perhaps on another fixed day say a Monday, a simple update post, to say this is what's planned for the coming week, which could also highlight whether there is a patch for Tuesday and any issues that are hopefully being looked at or addressed.
The week time period listed above is just an example, if could also be fortnightly, just needs to be happen on a regular basis, even if there is no news. It's a great way to keep people happy.
Finally what other ways can the community help you, to help us.
For example, I don't think anyone expects you to buy and have access to every single remote, so providing the tools for us to help capture those remotes that are in the wild would be so useful (for both sides) but agree there would need to be a sign off process to confirm if things are done right. I purchased up a usb module with my remotes for that very idea.
Just with some of this I'd hope it would make life a little easier for you to plan, and lets you most importantly manage our expectations as to when to check back, or if you need feedback when you need it by. Then we know when to put aside time if there is something new we want to test out. I won't go into details here, but until some aspects are added/modified, I just have two nice paperweights in there boxes.
And I truly hope this does not feel like I'm trying to "teach you to suck eggs". Apologies if it does, just trying to offer useful ideas.
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15 hours ago, Nathan said:
The admin tab can cause a LOT of problems if you don't know what you're doing. We want to make opening that up an intentional decision.
With regard to moving a remote over from one Skip App to another, right now the Skip App not recognizing the remote is the expected behavior. The remote doesn't carry all the data to re-create a setup. Instead, you should go to the remote tab, export a *.skip file, and import that file into the new software. Keeping a backup skip file handy is always a good idea until we've implemented setup versioning.
If exporting is crashing the app, make sure you're on the latest beta and report with a log to the beta thread.
Thanks I look forward to when we get some form of sync between installations.
You didn't pick up the point about version Os vs software, I wasted ages trying to get this working, and getting errors until I found out what versions of the OS you supported. 10.10 - 10.14 does not work for macs.
With regards the export/closing bug. Windows 11 Pro, every time I try to export a configuration of either of my remotes, it just stops. The laptop with windows 10 home, when I try it does work ok (shame that has no remote info at all). On both machines I tested by saving into my OneDrive\Documents directory (also tried the root of the OneDrive).
When I try the same save, but to another disk on the Windows 11 pc, it does actually work. So sounds like some odd interaction with Windows 11 Pro/Onedrive and the app. Attached is a log that holds, Saving to Onedrive/documents -fail, Onedrive/ - fail, and finally K:\ - success.Hope it helps. (Just tried saving to a non onedrive directory on the C drive and that works.....)
To confirm windows 10 home, was happy saving to onedrive directories. At least now I can try the export on the windows 10 machine and hopefully can get to testing the remotes with my devices. -
So had some time to get things moved on a bit. So hope this helps.
Firstly not sure if this is a bug, or a feature waiting to appear. Initially setup the remote on one machine, now I have a working copy of the App on a laptop (finally!!), both remotes are now blank/unknown on the second computer?
Is this expected at this stage? Shouldn't the app not prompt us to say this has remote has been configured and offer an import option, wipe options vs currently the default Initial Setup dialogs (or even download from the remote the configuration).Is it possible for the remote itself hold a form of these files vs needing to export them from the first computer (just in case of a hardware failure of the PC?). Even just the name to help ID them when you come to import the configuration would be useful for those of us with more than one remote.
Also when you select export a remote, it closes the app. I note it just exports it to where ever the PC is pointed at, perhaps it should be defaulted create a SkipApp directory on the Documents folder (for windows, then Live can hopefully sync the data), perhaps also with versioning. It might even be a good plan to have it always export after a sync. I also now just checked, it also writes nothing to the files.
On the new copy, there is no way to import the exports (if they actually existed), and just forces you to name the remote as if it was new. Then when you try to import an activity... nothing happens (but this might just be due to the fact nothing was written to the file).
Secondly, I did add a post about Mac versions that hasn't been answered. But would say its worth updating the minimum specifications for the download tab to match what's actually needed. So for Windows Home 10 you must be updated to 22H2. Mac OS version is not MacOS 10.10 (as listed) but actually 10.15.As a minor suggestion during the beta stage, might it be a good plan on the next few version to have the admin tab just enabled all the time. And ideally access to those menu tabs from app launch, as this could add us in importing our remotes on new devices.
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Not sure if it was due to having a previous version of the app installed (had two somehow), but to add the config.json file the path for me was actually.
AppData\Local\Packages\SkipApp_sddpyax1dmvqm\LocalState
Hope it helps.-
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Manhattan TR-3 Freeview Play recorder
in Supported Devices / Databases
Posted · Edited by Jilas671
That works perfectly, all the codes work, as expected. Thank you.
I wish I knew what you were doing to massage the data in IrScruntinizer, as I've never been able to replicate the codes you produce from the same scanned codes. But what ever it is. It works great.
Thank you again.