hey, no reason to give up yet, haven't started to help. A few things. The new version doesn't have any advanced features. Most of these settings are adaptive. What is the issue you are seeing? Also, please make sure you use my latest GUI, we're on v2.2.2 right now. As long as you did your shield pairing with this, the basic keys will work. Plex might be another story. At any rate, let's figure out what's wrong first.