pope3909 Posted October 8, 2023 Report Share Posted October 8, 2023 (edited) I think that my remote is defective and sent support a ticket but have not heard back. At what point should I contact the BBB and also reverse charges on my order? Edited October 8, 2023 by pope3909 Quote Link to comment Share on other sites More sharing options...
jason Posted October 8, 2023 Report Share Posted October 8, 2023 Just now, pope3909 said: I think that my remote is defective and sent support a ticket but have not heard back. At what point should I contact =the BBB and reverse charges on my order? I'm one person, if I missed your email, I'm sorry. If you'd like help with something, please put an appropriate forum title and question, and I can help there and it can benefit others. Quote Link to comment Share on other sites More sharing options...
pope3909 Posted October 8, 2023 Author Report Share Posted October 8, 2023 (edited) I'd like for someone to answer my email about my defective product so that I don't have to resort to trying to get someone's attention in the forum. Edited October 8, 2023 by pope3909 Quote Link to comment Share on other sites More sharing options...
jason Posted October 8, 2023 Report Share Posted October 8, 2023 2 hours ago, pope3909 said: I'd like for someone to answer my email about my defective product so that I don't have to resort to trying to get someone's attention in the forum. I have no email from you. Please email support at flirc dot tv. All other emails you may have responded too, like a receipt, are do not reply. They don't go anywhere. Quote Link to comment Share on other sites More sharing options...
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