Duncan Posted June 24, 2023 Report Share Posted June 24, 2023 (edited) The Skip App crashes immediately on selecting a device in the "Setup New Device" step on Windows 11. It doesn't appear there is anything in the flirc log (Attached), but there is an error in the event log referencing "ucrtbase.dll" - I've attached it to the post. The screenshot is the last screen I can see, hitting "Continue" crashes the app. Fresh setup, no remote connected but the same occurs with a remote connected. I downloaded Skip App 0.9.70 and that one also crashes. I can confirm it works fine on Windows 10, though I wasn't able to download the linux build off the downoad page to test that - it just said unauthorized. Device Specifications: Device name FRAMEWORK Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 47772494-7C60-4645-8252-D35AFA5FCB0B Product ID 00331-90000-00001-AA644 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Pro N Version 22H2 Installed on 2023-06-18 OS build 22621.1848 Experience Windows Feature Experience Pack 1000.22642.1000.0 flirc20230624.log Skip 1s Crash.evtx Edited August 20, 2023 by Duncan mark as solved Quote Link to comment Share on other sites More sharing options...
jason Posted June 24, 2023 Report Share Posted June 24, 2023 2 hours ago, Duncan said: The Skip App crashes immediately on selecting a device in the "Setup New Device" step on Windows 11. It doesn't appear there is anything in the flirc log (Attached), but there is an error in the event log referencing "ucrtbase.dll" - I've attached it to the post. The screenshot is the last screen I can see, hitting "Continue" crashes the app. Fresh setup, no remote connected but the same occurs with a remote connected. I downloaded Skip App 0.9.70 and that one also crashes. I can confirm it works fine on Windows 10, though I wasn't able to download the linux build off the downoad page to test that - it just said unauthorized. Device Specifications: Device name FRAMEWORK Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 47772494-7C60-4645-8252-D35AFA5FCB0B Product ID 00331-90000-00001-AA644 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Pro N Version 22H2 Installed on 2023-06-18 OS build 22621.1848 Experience Windows Feature Experience Pack 1000.22642.1000.0 flirc20230624.log 13.91 kB · 0 downloads Skip 1s Crash.evtx 68 kB · 0 downloads Thanks for all the info. Have you ever run a previous version? If you have, make sure you fully remove it, and delete any folder in user data if it's left there and re-install. I know way back we made some changes that started freaking out some newer builds. Let me know. Quote Link to comment Share on other sites More sharing options...
Duncan Posted June 24, 2023 Author Report Share Posted June 24, 2023 2 hours ago, jason said: Thanks for all the info. Have you ever run a previous version? If you have, make sure you fully remove it, and delete any folder in user data if it's left there and re-install. I know way back we made some changes that started freaking out some newer builds. Let me know. No, this was a fresh install of 0.9.80 on a fresh install of Windows 11. I did delete the folder in %localappdata%/packages and uninstalled / rebooted / reinstalled 0.9.80 with the same result. Quote Link to comment Share on other sites More sharing options...
Duncan Posted July 15, 2023 Author Report Share Posted July 15, 2023 No luck with 0.9.90 either Quote Link to comment Share on other sites More sharing options...
jason Posted July 15, 2023 Report Share Posted July 15, 2023 4 hours ago, Duncan said: No luck with 0.9.90 either This version is imminent with a ton of refactoring, please try it and let me know: Windows and Mac Quote Link to comment Share on other sites More sharing options...
Duncan Posted August 20, 2023 Author Report Share Posted August 20, 2023 On 7/15/2023 at 2:41 PM, jason said: This version is imminent with a ton of refactoring, please try it and let me know: Windows and Mac 0.9.94 works perfectly! Many thanks to you and your team. Quote Link to comment Share on other sites More sharing options...
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