Skip is pulsing LEDS!

[Haff]

Hi,

 

having weird issues.

 

I have the current firmware (4.12.11-4)

I have the latest app version via auto update

During setup the controls seem to work with the test.

 

but

 

i am unable to control my devices

the LEDs on the skip keep randomly coming on (activities and the central wheel)

the central wheel when it comes on is 4 colours, one per segment

and when i look at the IR window with my phone camera it is pulsing IR every so often, which sometimes is trying to change channel on my STB

I have tried a full reset, and a firmware update but no change in the device

 

 

 

 

[jason]

On 3/7/2023 at 4:42 AM, Haff said:

Hi,

 

having weird issues.

 

I have the current firmware (4.12.11-4)

I have the latest app version via auto update

During setup the controls seem to work with the test.

 

but

 

i am unable to control my devices

the LEDs on the skip keep randomly coming on (activities and the central wheel)

the central wheel when it comes on is 4 colours, one per segment

and when i look at the IR window with my phone camera it is pulsing IR every so often, which sometimes is trying to change channel on my STB

I have tried a full reset, and a firmware update but no change in the device

 

 

 

 

Have you tried without the batteries and hooked up to a PC? 

[Haff]

without batteries and connected to USB C on PC the A / B buttons light up when pressed.

 

when i hit other buttons i do not get a response from TV/STB and looking with Phone camera at the IR window i do not always get any IR shown. if i do the centre LED circle then shows all 4 colors, but the TV/STB does not respond

[jason]

Can you send me your configuration?

[Haff]

HomeRemote.zip

 

this is my config backup.

 

happy to collect logs from device if needed

[Haff]

The file looks empty when i check it.

 

is there any other way to export config?

 

 

[Haff]

Here are logs and config from the device

 

When the device is just sat connected to my PC i can see that there is an IR flicker, and the log shows buttons constantly being pressed.

 

 

 

 

SkipConfig.txt flirc-remote-control20230312.log

[Haff]

This is a quick video of the pulsing of the IR window

[jason]

Thank you. I’ll try and reproduce this tomorrow. 

[Haff]

The device seems to now be fine!

 

except that it sends 0 twice when i press 0 once. makes going to 101 tough

[Haff]

Hi,

 

I have been using the device regularly now, and on occasion it will still seem start to randomly output IR with the central LEDs flashing. it seems to send long strings of 5 and 0 to the TV. it is good there is no channel 000 or 555

[Haff]

i have loaded the latest firmware you made available. still seeing the IR pulsing and the light ring flashing

 

the log shows buttons being pressed with no presses from me.

 

do let me know if i can do anything to help further to find the issue. more than happy to test 

flirc-remote-control20230321.log {config{titleHome,remote{version4.1.txt

Edited March 21, 2023 by Haff