Dave Lambert

@jason, my posts keep disappearing from this discussion. I'm not sure what's happening or why. But since they ARE disappearing, and since I therefore can't get the instructions I need from you to find out how to supply you with the info you desire to help make progress in resolving the issue with the remote getting stuck/frozen, then I'm bowing out. Best of luck. DAVE OUT.

Okay, I just read more of this page of the discussion. And I figured out where the logs are. But they don't seem to have the info. And that seems to be due to the fact that I've got firmware v4.12.11-4 instead of the latest version of v4.12.12! So I will update the firmware and keep an eye out for a new opportunity to provide the logs which might help resolve this.

@jason, success! The new setup does everything I need the Sony A/V remote to do, and when I set up an activity that combines it with my other main remotes (the Sceptre TV one you provided, and the already-available one for the Apple TV+ hardware), then the Skip 1s is now doing what I need it to do in order to use my main devices day after day. I have to try out some other things in the coming weekend, to be sure I can now do all the stuff I meant to do with the Flirc remote when we first decided to buy it. But you've resolved the issues I brought up in this discussion, so I'm marking the above as the solution. Thank you very much!

@jason, I've downloaded the Sony remote and installed it into the software, and gone over the list of functions available. At first glance it looks fine. I've got some stuff to do, and I'm not sure how long it will take (perhaps 30 minutes, but maybe as much as 1-2 hours). And then I can program the Skip 1s with some of these functions (the ones I need) and see if it all actually works for me. I'll get back to you as soon as I know. Thank you very much for this effort! DAVE

By the way, I made up my own sheet as an MS Word document (I could easily convert it to a PDF) that lets Skip 1s users print one out, and then hand-write in which buttons have been assigned to do what function. It's useful if you can't remember what button you assigned to do what function. Here is a picture of how this can be used. Yes, my handwriting sucks. :) Flirc Skip 1s button assignments.docx

It works! Up and Down now properly do what they are supposed to. THANKS! :)

Well, if you're not in a menu (i.e., just watching TV), there's nothing for the cursor buttons to do. I'm watching 9-1-1 on Fox Network right now, and while Hen and Chimney (characters in the show) are talking to family members, the cursor buttons don't do a thing because there's nothing on the screen that goes Up, Down, Left, Right, or Enter. But if I bring up a menu that is horizontal (for example, press the Main Menu button and there are 4 icons going left-to-right: Picture, Sound, Channel, Setup): the Right cursor button moves the cursor to the right. The Left cursor button does nothing. The Enter button chooses the option highlighted, but the Right Cursor button is the only button on the cursor that works for this horizontal menu. Left, Up, and Down all don't work (but I wouldn't expect Up or Down to work, because it's a horizontal menu). Now if I choose the Setup option with my Enter button, it brings up a vertical menu that has a lot of choices. The Right button doesn't work (but I wouldn't expect it to). The Down button, which SHOULD work, doesn't work. To go down, I press the Left Cursor button! But if I want to go back up on the list, the Up Cursor button works exactly as it should. So it's "Up" button to go up, and "Left" button to go down. That ain't right. :) Thank you for buying the other remote so we can work out the issues with the A/V receiver. I appreciate you.

@jason, thank you. I've followed your instructions and successfully imported the .json file for the Sceptre. I've gone back over the detailed complaints I posted in my comment left of March 1st, and I've tried to create a new activity on button C (which I hadn't used so far), with just the TV and using the Sony A/V device (with work-arounds, since I still have the issues with the Sony compatibility to the Skip 1s that I mentioned in my March 4th comment). Assigning buttons to the Skip 1s (using the new Spectre file you provided) for Source, Fav, CC, and Guide all work properly now on the Skip 1s. Since the Source button is now working, I can properly choose from the list which HDMI port I need (1, 2 or 3), or if I want the AV port or the YPbPr port, etc. CC works properly, Guide works properly, and Fav now properly brings up a list of the Favorite channels I've picked from the TV's system menu. THERE IS ONE NITPICK, and it's a doozy for people who will come at this out-of-the-blue: using your new Spectre file, when I use the Skip 1s to push a button that brings up ANY sort of list (the Source list, the Favorite list, the main system Menu's "picture" menu or any other sub-menus of the main system Menu, etc.), the navigation to go up and down that list is expected to be the up button and the down button on the circular "d-pad", right? It's not! The up button takes you up, but to go down you have to press Left!!! That's weird. I hope you can fix it. I also hope you can perform a similar miracle to get the remote worked out for my Sony A/V receiver (Sony STR-DN840), so I won't need work-arounds and won't still need the original remote that came with it to pick an option like Game to get to that channel on the receiver. I don't know if you want to buy another remote to do what you did with the Sceptre...but IF you did, this Amazon listing for a 3rd-party-made product looks like a viable replacement for the remote that came with my Sony A/V receiver. Thank you for your help so far, Jason. I'm looking forward to you finishing this up, so we can finally mark it "resolved"! We're not there quite yet, but we're close. :)

Could you point me to a tutorial on how to import that? Thanks.

I've looked around, and I don't see any alternatives that look any better or worse than the one you found. I don't have a different recommendation than your own recommendation, Jason. AS AN ALTERNATIVE PLAN: back on March 4th (above), you asked me if by any chance did I have a Flirc USB device, and I told you I didn't. I looked it up at the time to see what that Flirc USB did, so I could figure out why you were asking. I found out that it "allows you to pair any remote control with your computer" and "Your paired remote configuration is saved on your device"; this would essentially allow me to pair my Spectre TV remote AND ALSO my Sony A/V Recevier remote with the Flirc USB if installed onto my Windows 10 laptop computer. Then I could send you backups of the configuration files, and you could essentially see ALL the button presses possible on each of those two remotes. Do I have that right? Well, instead of you buying various remotes from Amazon, why don't you take a Flirc USB out of stock, mail it to me, and let me do exactly that to record the config of each of those two remotes? I'll send them to you, and presto! You're in business. Then you can ClickShip purchase a return label and email that to me as a PDF file, and I can ship the Flirc USB back to you, for you to do the same thing with another Skip 1s customer in the same situation that I'm currently in. Heck, you could ClickShip purchase a label that has the next customer's address on it, and I can ship it straight to that next customer instead of sending it back to you guys. And when I say ClickShip (a USPS thing), it can be FedEx or UPS if you prefer. Whatever you want. I'm near the FedEx World HQ campus, and right nearby there is a USPS Post Office branch office, and a FedEx Office store, and a UPS Store. I can drop off a package at any of those, no problem. Or, if you prefer to go with your plan, the remote you picked out seems like it ought to work. If I only had one of those remotes (instead of three), and it got lost, the one you picked out feels like the kind of thing I'd buy as a replacement. So give it a try. We really don't have much to lose at this point!

It seems to be. Everything in the picture matches up with the look of the one(s) I got with my various Sceptre TVs.

I guess you've forgotten this, or given up on me. :( This has been a poor experience thus far.

@jason, did you ever find out anything? I'm still struggling over here with the gap between what the regular remotes (from both the TV and the AV Receiver) can do and what's missing on the Flirc's assigned buttons.

Are you SURE that it's THIS Sceptre remote that you're talking about? The one I pictured above? Sceptre's website that sells you replacement remotes had THIRTY different remote controls, listed over two pages: https://www.sceptre.com/Accessories/Remote-Control-category19category69.html Mine is model #8142026670003C (one of the very most recent they made; it was just coming out around the time Logitech was starting to wind down Harmony). The most mind-boggling thing about this might be that there's not a "source" button I can duplicate on the Flirc when setting it up as Sceptre "Code Group 2 (TV)"; if you look at the web page I linked you to just now, and click on various remotes and look them over, you'll see that MOST of them have a "source" button on them!

Sony AV Receiver model STR-DN840. The IR remote control Sony shipped with the AV Receiver, to control STR-DN840, is marked on the remote as remote model RM-AAU170, if that also helps.