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Kevin Cowans

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Posts posted by Kevin Cowans

  1. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    This is getting weirder :(. I've upgraded to 4.0.15 and checked on both my computers and it still works properly.

    Jason has asked this before, but can you test on the same hardware but with a different system? Maybe one of the live usb distros so you don't need to modify your hard drive. I don't know if the sleep will work with live usb though (it should).

    How long do you have your Win10? Maybe there's some driver conflict caused by something you've installed before. Windows USB drivers can get messy sometimes and potentially non-related things start to misbehave. It's a last resort, but I wonder if system reinstallation (or factory reset in Win10) would help in this situation.

    Hello Yawor

    Thanks for the reply.

    This HTPC was a complete new build in December 2016.

    Windows 10 Home x64 was installed and is completely up to date and the only other programs installed are Plex Server, Plex Media Player, EasUs ToDo Backup, TeamViewer and of course the Flirc Software (2.3.1).

    I have made sure there are no leftovers in Device Manager.

    Also, the USB Root Hub has xHCI after it, I do not know if that is relevant but I thought it best to mention it.

    Thanks

    Kevin

  2. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    Because of your funny hardware issue with the logitech, I doubt this would have fixed it. 

    Hello Jason

    Sorry, I was not clear, since I discovered the issue concerning the Logitech Unifying Adapter I have had it removed from the system.

    The testing I have done with the 4.0.15 FW has been done without the Unifying Adapter present.

    Thanks in advance

    Kevin

  4. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    Okay, confidence is fairly high with this one. Give this a shot.

    nemo.release-4.0.15.bin

    Hello Jason

    Sorry about this but since upgrading from 4.0.14 to 4.0.15 I am no longer able to Wake the computer.

    I downgraded to 4.0.12 and I am able to Wake the computer again.

    Also, I have ordered a Bluetooth USB Adapter (ASUS BT400) to replace the Logitech Unifying Adapter so I will update you how things go when I receive it, hopefully on Wednesday next week.

    Thanks in advance

    Kevin

  5. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Hello Jason

    I tried running the device-log command again, this time without the Logitech Unifying Adapter present and the command worked this time.

    The results are:

    C:\Program Files (x86)\Flirc>flirc_util.exe device_log
    <1>malloc_addblock(49): Heap Block: 0x20001FAC - 0x20002FFF (4k)
    <3>init_modules(419): Module Load Error: &module = 0x0000EA60
    <3>log_output_init(42): no log hw found
    <3>init_modules(419): Module Load Error: &module = 0x0000EAF0

    Late I know but better late than never :)

    I will also try the 4.0.15 FW and update you.

    Thanks

    Kevin

  7. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    How about the order in which you plug in things. Does it make any difference if you plug in flirc or the unifying receiver first?

    On your other machines, do you have the same problem? 

    Maybe the motherboard manufacturer has a usb driver update. USB devices have no idea what's plugged into the same machine, so it's most likely a usb stack/driver bug.

    Hello Jason

    Plugging in devices in a different order makes no difference.

    I have managed to test the Flirc on my Desktop (Windows 10 Pro x64) which does use a Wireless Keyboard however it is a Microsoft Receiver (I forget the model, sorry). and it seems to work fine on that one.

    I have checked on the ASUS Website and there is no USB Driver Update for my Motherboard, in fact all Drivers are up to date including the BIOS.

    Thanks in advance

    Kevin

  10. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    @Kevin Cowans good find. So it's some kind of hardware conflict. Unfortunately I also have Logitech Unifying receiver (with 3 devices paired to it) plugged in to my PC and both Logitech SetPoint (for K800 keyboard and MX Performance mouse) and Logitech Options (for MX Master mouse) software installed. I see that the K830 is a newer hardware which also requires Options software. I wonder if you maybe have some newer revision of the Unifying receiver.

    Can you do a test and remove pairing (in Unifying software) between your receiver and the keyboard? Then make a test with receiver plugged in but no K830 present in the system. After that you should have no issues with pairing it back to the receiver.

    Hello Yawor

    Thanks for the reply.

    I have no additional software installed in order to use the K830, it is just Plug and Play.

    The Option software is, forgive the pun, optional.

    Also, the version of the K830 that I have is the version that also works by Bluetooth, however, I have no Bluetooth Adapter to test with at the moment.

    Right, I downloaded the Unifying Software and UnPaired the Keyboard.

    With the Unifying Adapter still plugged in the PC will not Wake.

    After removing the Unifying Adapter and Rebooting I am able to Wake the PC I would say 95% successfully.

    I hope this helps.

    Thanks in advance

    Kevin

  11. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Hello all

    I have been doing some testing today and have discovered something.

    I use a wireless keyboard (Logitech K830) which utilises a USB Dongle.

    With the Logitech USB Dongle plugged in then I have the issue with being unable to Wake the computer.

    However, after removing the USB Dongle and Rebooting I have been able to Wake the computer every time I have tried.

    Could there be a conflict with having two HID Keyboards present?

    Thanks in advance

    Kevin

  13. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    No need to enable it on generation 2.0, it's going to be grayed out.

    Are you guys using the wake key to wake the machine? Don't record the wake key, that maybe be an issue, just use any other recorded key

    Hello Jason

    I cleared the configuration and only mapped the Suspend / Wake and Next and Previous keys (all under Media Keys) and I still have the same issue.

    I do not know if this is relevant but I will post it anyway just in case.

    I decided to clear the configuration again and reprogram the Suspend / Wake key, using FW 4.0.14.

    I mapped the key to the PlayBackTest key on my Logitech Harmony One Remote and as expected when I mapped the key the computer entered Sleep.  Pressing the key again did Wake the computer, however after this one time I was unable to Wake the computer from Sleep again using the same key.

    Using the key to enter Sleep worked fine and has continued to work every time.

    Thanks in advance

    Kevin 

  14. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Okay, tried this: 

    rundll32.exe powrprof.dll,SetSuspendState

    Looks like it's turning of my USB to both keyboard and flirc.

    Hello Jason

    Not much help but that is the command I use as a Scheduled Task to put my computer to Sleep after a Backup and it has always worked for me, allowing me to Wake my computer again with a Key Press on my Wireless Keyboard.

    Kevin

  16. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    Thanks for all the quick feedback, I appreciate it. Okay, so I can't reproduce this, maybe it's because I'm doing a suspend vs deep sleep.

    How are you guys entering sleep? 

    What I'm doing is recording the following key: http://cl.flirc.io/jA4m

    I enter sleep mode using that, and then hit any recorded key to wake the machine up. I've done this for hours without it giving me any issues. But again, I supposed I need to figure out how to enter deep sleep.

    I'm so very sorry for this, but I'm not going to give up. I'll ensure you guys that are helping me and being patient through this receive refunds as a thanks for my gratitude. PM me for that, but lets keep at it.

    Hello Jason

    Thanks for all your work.

    As for the refund, not necessary but thanks for the offer.

    The key you have used in the above post is the same one I have mapped.

    The Flirc is setup in Device Manager to Allow it to Wake the computer.

    The way I have things setup is that I have a Logitech Harmony One Remote setup to switch off the Computer when it is not in use and to do so it sends the key associated with the Wake / Suspend key in the Flirc Software, in my case the PlayBackTest command when the Activity is started or stopped.

    When I change the Activity the Computer always Sleeps but will not Wake.

    To Wake my Computer I can press any key on my Logitech K830 Wireless Keyboard.

    How do I find out what Sleep Mode my computer is using?

    I found it, I am using Sleep Mode S3.

    Also, I use TeamViewer so if you wish we could setup a session if that would be helpful.

    Thanks in advance

    Kevin

     

  17. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Hello Jason

    Thanks for the reply.

    I have tried running the command as Administrator with the same results.

    I usually run my HTPC in a Standard User Account (Auto Login) and I have tried running the command from there in an Elevated Command Prompt with no success.

    I have also Logged on to the Administrator Account on the HTPC and tried running the command there, again in an Elevated Command Prompt with the same issue.

    I hate being defeated :(

    Thanks in advance

    Kevin

  18. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Also, running the command you gave gives the following error:

    PS C:\Program Files (x86)\Flirc> .\flirc_util.exe device_log
    [D] lib/libtransport/hid.c hid_send_packet(83): I
    Error getting version
    device disconnected, can't run command

    I checked in the Flirc GUI and the Device is showing as connected.

    I rolled back the FW from 4.0.12 to 4.0.11 and I still receive the error shown above.

    I even tried uninstalling the software and reinstalling with the same result.

    I am at a loss, hopefully Jason can shed some light on why I seem to be the only one unable to run the command successfully.

    Thanks

    Kevin

  20. FLIRC disconnected after going to sleep

    in General Questions

    Posted · Edited by Kevin Cowans

    Hello Revs

    Did you have any issue running the flirc_util.exe command?

    No matter what I try I always get an error when I run it.

    I have tried running it in Command Prompt (Admin), in PowerShell (Admin) and also as a Batch File and I always get the following error:

    PS C:\Program Files (x86)\Flirc> .\flirc_util.exe device_log
    [D] lib/libtransport/hid.c hid_send_packet(83): I
    Error getting version
    device disconnected, can't run command

    Thanks

    Kevin

  22. FLIRC disconnected after going to sleep

    in General Questions

    Posted

    Kevin, Foxxi, can you guys tell summarize problem with each version. Also, what OS are you guys running on? .11 was actually waking for you both? Let's come up with some terminology:

    Windows 10 Home x64 (up to date as of today)

    present on wake: device shows up when the computer wakes up

    True

    wakes from suspend: device will wake the machine up from a suspend state. 

    False

    Simple true or false for each of these would be extremely helpful, also, these are independent of each other.

    Thanks for the help.

     

    Also, running the command you gave gives the following error:

    PS C:\Program Files (x86)\Flirc> .\flirc_util.exe device_log
    [D] lib/libtransport/hid.c hid_send_packet(83): I
    Error getting version
    device disconnected, can't run command

    I checked in the Flirc GUI and the Device is showing as connected.

    I hope this helps.

    Thanks in advance

    Kevin

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