I pre-ordered the pi4 Flirc case directly from the flirc.tv website and recently got my package delivered. When I opened it I discovered that it was the old pi3 flirc case instead. The packing slip even said it was supposed to be the pi4 case but I was shipped the wrong product.

I'm trying to get support with my order and I've emailed support@flirc.tv but I've gotten no replies for a few days now. I've also called the phone number listed on the site and left a message and gotten no reply. Can an admin please help with my order? I can provide my order number and details just please let me know how I should contact you.

Hopefully it's ok to post this sort of question in this thread, thank you for your help.

hi me too I'm trying to get support with my order and I've emailed? please help اسکای رز موزیک

Still no update I'm trying to contact someone at Flirc directly.

So I gave up trying to reach Flirc support. I never heard back from anyone I tried email, left a voice mail on support line, forum posts, and direct forum message.

I ended up just ordering the pi4 Flirc case again and this time the correct case arrived. I had to basically pay double to get the product I wanted, plus shipping.