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flirc not saving buttons (harmony companion)


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I installed flirc on my windows 10 PC yesterday. I have 2 devices in device manager, flirc (interface 1) and flirc (interface 0) and the GUI is showing as connected. I can record buttons on my remote but then when I press the remote nothing happens. when I use my keyboard (Microsoft wireless) the buttons show as pressed in the GUI. I've disabled the ms keyboard and still when I use my harmony remote (companion+ hub) nothing is happening in the GUI or kodi.

I've created the correct device and activity in the harmony software. when checking using my phone camera, the remote is sending an ir to both hub and blaster and placed the USB dongle in line of sight.

I don't know what's wrong.

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