Please connect Flirc

[vamose]

I am constantly prompted with the message ' Please connect Flirc'.

 

Tried various options,

Repluged to MAC and Windows computer - no luck

Tried changing the USB ports - no luck

Tried reinstalling the software - no luck

Cannot force/ manual upgrade firmware as the device is not recognized by flirc software.

 

Any help wil be appreciated.

 

Bough the unit from Amazon, and now I wonder was it worth?

 

REad the fowum, hence attached are the

Screen shot of device manager

Flirc screen

Edited July 26, 2014 by vamose

[vamose]

How to contact Flirc team.

No option for support ticket?

Any help.

[yawor]

Hi,

 

Can you expand the "Keyboards" section in device manager? When Flirc is connected you should have one keyboard more than when it is disconnected.

[vamose]

nothing such thing is happening. When i connect Flirc, I get a balloon message stating, USB device not recognized.

 

Thanks for offering your help. Any other suggestion.

[yawor]

You tried it already on different computers so the problem is probably with your Flirc. Maybe try contacting Jason via private message. Your post is in wrong forum so maybe he haven't noticed it yet.

[vamose]

How do I contact Jason.

 

which forum do I need to post the questions? Please update me.

[jason]

shoot me an email at support at flirc.tv, thanks yawor for letting me know about this thread.

[vamose]

Thanks Jason for your quick response.

[Snakedoctor]

Hi All,

I am having the same problem. Downloaded the software on my Windows 8 desktop and Windows 7 laptop. When I insert the Flirc into either the PC or laptop I get the message that it is not recognised. I have a Harmony One RC and I have updated the RC with the Flirc profile but the HTPC does not react. Could you please advise as I cannot see anything else on Google search. Thanks.

[Snakedoctor]

Tried various things however the flirc refused to play ball. Got a new one sent out and worked straight out of the box. Great device for HTPC and Harmony one.