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monkeybrew

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Posts posted by monkeybrew

  1. 3 minutes ago, RGunther said:

    HOW? This gets to the crux of my problem. I did export my settings. But the app does not allow me to Import. The Open command is grayed out!

    I think you can import through the far upper right button - >Tools -> Import Remote Configuration.

    Not sure if you missed that, but I did lol.

  2. Thanks for the suggestion. Firmware updated successfully using that new version of SkipApp but the sync error remains.

    Edit: Well, this just catapulted into bizarro world. The changes I made were just mapping the "Channel Up/Down" entries for my TV in two of my activities to the corresponding buttons on the remote (they were not mapped by default for some reason?). Trying to sync after that resulted in sync error. On a whim, I tried removing those entries and presto! sync was successful. Curious, I tried mapping just one at a time, and it actually synced each time successfully for 3 out of the 4 mappings, but barfed on the 4th one (Channel Up in my TV-AVR-Flirc activity). Removing that one allows a successful sync.

    No idea...

    FWIW I also had the random 'remote-died-until-I-reinserted-batteries' issue. Hopefully this new firmware fixed that at least!

  3. 2 hours ago, RGunther said:

    In fact, it seems that attempting to sync from my remote to the app actually wiped out what was on my remote.

    The same thing seems to have happened to mine. I had 3 activities which were working as expected and now none of them do anything. The activity button (A, B, C) lights up as usual, but buttons assigned to those activities act as though they are not configured at all. I don't think I can even start over because the app doesn't let me create, open, or save activities (all grayed out). And even if I did go through the tedium of re-creating everything from scratch, do we have any reason to think we wouldn't just get hit with another sync error?

    Nothing at all changed with the app/remote setup since the last time I was able to sync normally (a month or so?) aside from probably macOS updates. Can't rule out that might be involved but it would seem pretty strange.

    Looking around the forum I haven't seen dev/support replies in a few weeks...I hope everything's OK with these guys and the project.

    Edit: I now see recent replies from Jason etc....sorry for the misinfo. Hope they can chime in here on this.

  4. I just updated two activities and hit sync and I got "An error occurred while synchronizing" and now the remote does nothing and will not sync. Prior to this my 3 activities were working as expected. Tried removing batteries, different USB-C cable, different USB port...nothing.

    The app's 'File' menu's options to open, create new, and save settings are all grayed out.

    Latest version of Skip app.

  5. Two weeks later and no response to your issue? Were you able to resolve it? I'm on a old Mac and just updated two activities and hit sync and I got "An error occurred while synchronizing" and now the remote does nothing and will not sync. Tried removing batteries, different USB-C cable, different USB port...nothing.

    Edit: like you, my File menu's options to open, create new, and save settings are all grayed out.

    Latest version of Skip app.

  6. I suspect quite a few of us have a TV/media player (Android/Apple TV)/receiver, and a handful of game consoles, etc. Rather than every one of us going through the same tedious process of creating the profile with all those devices (and the more tedious process of troubleshooting why some device(s) will not seem to behave), it would seem reasonable to offer pre-built profiles to start from and adjust as needed.

  7. On 7/9/2023 at 2:18 PM, Dragonfly said:

    Also using Skips 1s and Flirc USB to control my Nvidia Shield (2015) (see this topic). This has a IR receiver but I've inserted the Flirc USB

    I don't experience any 'freezing' or other erratic behavior.

    After several failed attempts, I totally cleared both the Skip and the Flirc. Started with Skip 1s software with Flirc as main controlling device (kodi profile), added the Nvidia Shield as second device. Used most of the Kodi default mappings, but assigned two from the Nvidia Shield: Back and Select. These work platform wide, the Kodi equivalent do not. Fine tuned the rest using the Flirc USB software (long press etc.)

    Any chance you'd be willing to share your Flirc USB and Skip config files? It sounds like you have them dialed about exactly how I want mine...hah.

  8. On 6/7/2023 at 10:45 AM, jason said:

    Send me a pm. I’ll replace it. This is not a software issue. It’s a hardware issue, but not something that I’m concerned with now. Mass production always shows the 1%, and we iterate. A component on the pcb is either damaged or disconnected. We run a test in the factory which will never ship a remote with this issue. So I’ll take a look to see if the problem was caused in transit, temperature, a drop, etc. All of which we will refine as we make more. Im not worried about all of the ones shipped suddenly having this issue. I can also add a check before an upgrade and prevent the upgrade and warn the user so you can at least use your remote until the remote is replaced. 
     

    Factory phones home test results. I can look up the remote and see the tests. But bottom line is that it would have failed in the first 10 seconds of the test exactly how it failed for you. So I’ll dig in as soon as I have them. 

    Sorry for the inconvenience. 
     

    borez does not have the same issue. Since his remote is detected. His issue is a software issue and probably just windows horseshit. 
     

     

     Jason, sorry to reply here but not sure where else it should go. As my remote never recovered from the issues I, gelein, and iBobZero have mentioned, how would I go about getting a replacement? Thanks.

  9. 7 hours ago, DonMatteo said:

    The Sync button highlighted but errors out at this point.

    It seems your experience was somewhat different from what OP and I have reported. After the "brick", the remote will no longer connect to the app at all. Therefore, no "Sync" option is ever available since the remote is not connected.

    Glad to hear your issue was resolved, but that seems to be a somewhat different issue from what OP and I are seeing.

  10. On 5/30/2023 at 6:26 AM, gelein said:

    ey,

    Seems my remote completely bricked during the latest firmware upgrade. I updated the remote after a prompt appeared in the skips app to update. During the update there was a 'update failed' pop-up.
    Since then I cannot connect my remote anymore using the skip app nor the updater app. When pushing buttons on the remote it only flashes a red light.

    I have tried to swap batteries, downgrade the skip app to the previous version, but no luck.

    Is there a way to factory reset the remote when not connected to a computer?

    regards

    Same seems to have happened to mine this morning on MacOS (11.7.3). The app started up and showed an available app update which I accepted. It updated and restarted as usual. I connected my remote via USB and it showed a firmware update available, which I also accepted. During that update the same "update failed" error that you mentioned occurred. Thereafter, the app and remote will no longer talk to each other and any button press on the remote results in a red ring blinking 3 times.

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