theboomr

Here's my log after trying the first 4 versions. For each version I installed the updated version, launched the app, plugged in the remote (every time, it had the same behavior of not connecting and getting stuck in the bottom center at "CONNECTING..."), unplugged the remote, then closed the app. I'll post another log once the links become valid for the last 2 versions. flirc20230116.7z

Wasn't sure if you wanted the xml or text report from the USB Device Tree Viewer, so I saved both. Also, I did only see 1 remote listed in that dropdown in the admin window. Also had to zip my log. UsbTreeView_report_JIMOTHY1_1.xml UsbTreeView_report_JIMOTHY1_1.txt flirc20230116.7z

@jason No virus protection apps installed other than the default Windows Security. I tried disabling real-time protection temporarily and running the app again, but no luck, same behavior. I don't have any other Flirc apps open or running that I can see. Also, sorry for my somewhat slow responses, I am only able to check this thread once in a while between other stuff going on.

The issue is occurring for me on Windows 11, insider version 22H2, build 25276.1000. Also, with the latest version, the error behavior has changed a little bit for me. Now when I plug in the remote, the bottom left area just stays the same, disconnected, with no blips/changes, but the bottom center gray icon changes and gets stuck saying "CONNECTING...", even after unplugging the remote. I've attached log with the 0.1.0.5282 version and the new behavior I see when plugging in and unplugging the remote. I am using an administrator account. flirc20230116.log

flirc20230116.log is from today with the new version, and flirc20230115.log is from yesterday before installing the new version. flirc20230116.log flirc20230115.log

0.1.0.5279 works for me on Windows 11!! EDIT: I spoke too quickly, it seems to "almost" work. The "connected" dialog pops up and lasts a few seconds now, instead of just the blink of an eye, but then it goes back to disconnected again unfortunately.

@Nathan directed me to post about my issue here. I didn't mention in my original post but I am on Windows 11 Insider, version 22H2, build 25276.1000. Here's my original post inside the quotes: "I just got my remote in the mail and was very excited to bring it inside and start fiddling with it. I put the batteries in, and pressing the color button does light up the LEDs, as expected. I downloaded the app from the website and got it installed with no issues. But when I plug the remote into my computer, the status in the bottom right corner of the app just for a split second flickers to saying "Remote is connected" with a green dot, and in the bottom center it also briefly shows "SYNC", and then it goes straight back to "Remote is not connected" and "OFFLINE". I've tried several different USB cables, different USB ports on my computer (including USB-C, USB-A 3.0, and USB-A 2.0 ports), and I tried connecting the remote with no batteries in it as well, and finally I also tried restarting my computer (since I hadn't restarted since installing the app). None of that has helped, it just always does exactly the same behavior when I plug in the remote. Any ideas? I hope my remote isn't defective, since I was very much ready to start using it this weekend."

Ah, thanks for pointing out your OS, I'm on Windows 11 Insider, version 22H2, build 25276.1000

I just got my remote in the mail and was very excited to bring it inside and start fiddling with it. I put the batteries in, and pressing the color button does light up the LEDs, as expected. I downloaded the app from the website and got it installed with no issues. But when I plug the remote into my computer, the status in the bottom right corner of the app just for a split second flickers to saying "Remote is connected" with a green dot, and in the bottom center it also briefly shows "SYNC", and then it goes straight back to "Remote is not connected" and "OFFLINE". I've tried several different USB cables, different USB ports on my computer (including USB-C, USB-A 3.0, and USB-A 2.0 ports), and I tried connecting the remote with no batteries in it as well, and finally I also tried restarting my computer (since I hadn't restarted since installing the app). None of that has helped, it just always does exactly the same behavior when I plug in the remote. Any ideas? I hope my remote isn't defective, since I was very much ready to start using it this weekend.