I downloaded the latest version from your download page, installed, not fixed as per post I found on this forum where another member was told to get the latest version. No matter which USB port I use, whether USB 2 or 3, says "disconnected", and the GUI hangs (not responding).
I bought this last month but didn't use it until now because I built my HTPC today and now I cannot return it.
Has the developer/maker of this product given up on it? Is it still supported?