Leaderboard

I think I got it. I can not figure out how this happened to everyone so often. It must be strictly timing, because I essentially played the remote like a 2 year old playing a piano until I was able to reproduce it. I analyzed the logs until I was able to understand what was going on. We'll do some internal testing, but I'd really be appreciative for some feedback to make sure I got it. Essentially, the remote appeared dead. If you took the batteries out and put them back in, it would reset it and fix it. Essentially, it was stuck in a state blocking presses. However, if stuck in this state long enough, it could drain the battery. Mac Download Windows Download You should be prompted for a firmware update. Update it, and you wont need to do anything else. If you are not prompted, do the following: Close the software Unplug the USB-C cable Remove the batteries. Press and hold the return and center key while you insert the USB-C cable (image attached) Start the software If the above doesn't work, PM me. Thanks for the patience, this was a bitch.