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FLIRC not working ....really frustrating


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Hi, I just bought a FLIRC to control my Raspberry Pi 2 running Kodi.  I'm setting up my universal remote ( a pretty simple philips universal remote) on Windows 10. I have FLIRC gui version 1.4.1.  Every time I open up the GUI to pair my remote with FLIRC, i have problems.  There are always buttons that will not pair with the right executions.  I can "erase" a number of times and it won't help.  Then I'll have buttons which will work well the first few times and then execute a different command.  For examples, if I press left three times on my remote, the GUI will show that I have pressed left, right, left.  This is driving me crazy.

On top of that I've tried to leave an email for customer support but when i click send I get a message at the bottom which says "I am not human" implying that the email was not sent.

Please help.  Thanks

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