Can I load profile from remote

[Stack]

I've had my remote working great for about a year. In that time I've replaced my laptop. Now I've had to replace my TV - which means it's time for swapping the profile too. Except... the profile isn't loading from the remote. The app wants to create a new profile for the remote. But I don't want to lose the configurations for the other two devices (one that I heavily customized and don't want to recreate).

I /think/ I can get the profile off the old laptop. But is there any other way for me to pull the profile from the remote? Surely I'm not the first to need to pull the existing remote profile from the remote after changing laptops... but it's not showing up in my searches.

I'm using Ubuntu and the latest Appimage.

Thanks!

[Stack]

I never could get the profile to load from the remote. I have two remotes and neither one of them would load the profile.

However, I did get the profiles from the old laptop and imported them. A few feedback items.

1) That was slightly annoying. The application is essentially expecting you to walk through the remote for the first time. So you're forced to go through it for a while until you can finally exit it. Then you can go over to the settings and import. I feel like I can't be the first one to have dealt with the import process on a new laptop... but that is def something that should be added to the "this needs some polish" list.

2) For those of us with multiple remotes, I was hoping to import multiple settings. Nope! Doing that simply over-rides the existing profile!! You can't import multiple profiles for multiple remotes. You MUST connect each remote, give it a name, and step through the wizard until it lets you cancel out - THEN go to the settings and import the the profile for the remote. Handling the profiles for multiple remotes could use "some polish" as well.

3) I tested to see if this was a Linux AppImage issue or an issue for everyone. Borrowed a friends Mac and the process wasn't any better. What WAS better, however, the alert telling me there was a firmware update! On Linux AppImage the icon for update is a perpetual spinning circle. Mac, almost immediately after plugging it in I found out there was a firmware update. Can't find a changelog anywhere... but found a forum post saying to sign up for email updates... and when I do I get "Oops! Something went wrong while submitting the form." Awesome... :-/ ... So anyway... a little bummed about the Linux AppImage not pulling in firmware updates, a little bummed about the changelog/email notifications, but very impressed that the firmware updated super smooth on a mac (but I don't have one, don't want one, and won't buy one for two remotes... so hopefully the process is better by the time I have to update the firmware again...)

Thanks!
[edit: tried multiple browsers then a VPN and the signup finally worked. *shrug*]

Edited January 2 by Stack