RRRoamer

Anything I can do to get the app and Steam to work together?

Yes I do. I take it that is a problem? That could also explain why I was able to use my laptop to configure the remote (after I started this thread). It has the same OS (Windows 11 Pro), but it doesn't have Steam on it.

My 1S remote arrived in the mail today. Unfortunately, nothing I do gets the app to see the remote is connected. Windows 11. I waited to connect the remote until after the software was installed and it asked me to connect the remote. I connect the remote, the computer dings (and I can see that the 1S remote has been added to the USB devices). But the software never sees the remote. It sat on the "click continue" screen for an hour. Eventually, I told it to skip this step and I did get into the software and setup the remote activities and devices. I've tried rebooting. I've manually updated the firmware to the latest version (successfully). I've uninstalled and reinstalled the software. Nothing works. When I press the colored button, the ring lights up as expected. Just nothing I do let's the software see the remote. Any ideas on how to fix this? Or do I have a paper weight at this time? Thanks!