Hi Chris, thanks for the response. Yes when the GUI asks me to pair with 'x' I press the remote button and nothing is happening. I've tried four remotes from different distances including a few inches away and from different angles. While searching for a solution I did come across someone saying their might be a bug with the gui running in osx 10.6.8. I'll try it on another pc today and let you know how I go. Thanks, Dave.