Hi,

I just received a new Skip 1s remote and it appears the IR transmitter is dead, although the remote itself is detected and configurable.

 

Works:

• Skip app detects button presses.
• I can add devices/remotes.
• Config sync to the Skip 1s completes without errors.

 

Doesn’t work:

• Skip 1s doesn’t control any devices (TV/AVR/etc.), even at close range.
• FLIRC USB (which sees other remotes fine) receives no signal at all from the Skip 1s.
• All remote tests during setup fail; I never get a response from any device.

 

Tests performed:

1. Phone camera IR check

   • Tried both front and rear cameras.
   • Pointed at the Skip 1s IR LED area, pressed various buttons.
   • See no IR flashes from the Skip 1s, while other remotes are clearly visible on the same phone.

2. FLIRC USB

   • FLIRC USB on PC detects IR from other remotes without issue.
   • When aiming Skip 1s at FLIRC and pressing buttons, no signal is detected.
   • Tried multiple activities, buttons, and re-synced the config.

3. Simple config sanity check

   • Created a minimal profile with a common TV brand, mapped Power/Volume, synced.
   • Still: no device control, no visible IR on camera, no IR seen by FLIRC USB.

 

Given:

• Other remotes’ IR is visible on my phone and detected by FLIRC,
• The Skip 1s shows no IR output at all (camera + FLIRC),

 

I suspect a hardware fault in the IR transmitter or its driver.

Before I return it / request an RMA, is there anything else I should try?

 

• Any additional firmware/reset steps? (It updated automatically when first plugged in.)
• Any diagnostics mode or LED behavior to check?
• Any known issues with IR output on certain units?

 

System details:

• Skip 1s: brand new, received today
• Firmware: 4.14.1-0-gdea1347
• Skip app: SkipApp-0.9.995.10457-Beta-x64
• OS: Windows 11

 

Thanks for any guidance. I just want to confirm I’m not missing anything obvious before sending it back.

I think you did everything correct, let me get you a replacement

That's great! But how would that work? I live in Belgium.

Do I somehow give you my contact information or do I return it where I bought it? https://www.welectron.com/Flirc-Skip-1s-Universal-Remote-Control-Standard

Update: I received a replacement, and IR out is now correctly working!