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Have had this red flash/lack of ability to update since October. Where is the support team?

worksonmybox
in Skip 1s

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I have been in contact off and on with Jason through this forum and through emails. I was asked for my address for a possible remote replacement since I can't update my remote. I would very much appreciate some kind of reply or resolution since I've been trying to solve this or discuss with support since October (four months ago). Please help.

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    • 3 weeks later...

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