HTPC_ThatAintMe Posted January 10 Report Posted January 10 (edited) Hi There I recieved today my new Skip remote. Starting to pull my hair out after 5 hours of troubleshooting. I've tried on 3 different Windows devices (2x Windows 11 and a Windows 10) - same issue: I download the Windows Software, and it installs, but when I run the setup routine and plug in the remote via USB, it wont recognise anything. (although I can see that Windows sees the device in Device Manager). I read here in the Forum that there is a workaround by exporting a profile (CBOR) from the Config Software and then uploading the profiles using a seperate custom tool so I tested this, but I run into further problem: The profile updater/injection tool (for lack of a better word) comes up with an error saying "Device in Bootloader" and prevents me from clicking SYNC. My questions: Are there any other workarounds? (I can't find them in the forum) Am I doing something wrong? Even if I get this working, how am I meant to record inputs from other remotes (this feature requires that the software recognises the Skip remote via usb). Currently, I can't do anything with the remote. Any help would be appreciated. Edit; I have just borrowed a friend's Apple laptop and I wasn't able to open the app, the DMG just crashes... Edit 2.0: Just adding (having read the many other posts); I do not have Steam installed, nor any logitech software, so those issues don't exist on my side. Edit 3.0: I'm beginning to think this remote was bricked from the get go... As soon as I put the batteries in the remote when I took it out of the packaging the red lights blinked 3 times... I had originally thought this was normal behaviour, but looking at videos online, other people's remotes made many colours.. I also see that Windows says it is stuck in "DFU Mode" - does that mean there is no firmware on my remote?? I am trying to download a firmware updater on this forum but all links are broken (!).. Some help from somebody would be appreciated. Edited Friday at 08:20 PM by HTPC_ThatAintMe additional info Quote
HTPC_ThatAintMe Posted Friday at 08:21 PM Author Report Posted Friday at 08:21 PM @jason - you seem to be the man around here, can you help? (please start from my 3 "Edits" above, they provide the latest). Quote
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