firmware update not coming through

[JeroenED]

Hi,

My skip 1s for some reason is stuck on firmware update v4.12.18. At some point I thought it was the latest one but found on this forum mentions of later versions (eg 4.13 which my logic says it's more recent). I also found mentions on how to force an update by pulling the battery and plugging USB while pushing the center and back button but it does not seem to work. I tried on both windows and linux with the same result for both. Attached you can find the logs for linux as this is my main system, I think you can find out more in the logs than I do. It's a clean log and has 2 boots one without the force update mode and one with the force update with only trying to get the update on both boots. I guess you can find out more in the logs than I do.

 

Thanks for looking into it.

flirc20241230.log

[OnSteamDeck]

On 1/6/2025 at 7:41 AM, JeroenED said:

Hi,

My skip 1s for some reason is stuck on firmware update v4.12.18. At some point I thought it was the latest one but found on this forum mentions of later versions (eg 4.13 which my logic says it's more recent). I also found mentions on how to force an update by pulling the battery and plugging USB while pushing the center and back button but it does not seem to work. I tried on both windows and linux with the same result for both. Attached you can find the logs for linux as this is my main system, I think you can find out more in the logs than I do. It's a clean log and has 2 boots one without the force update mode and one with the force update with only trying to get the update on both boots. I guess you can find out more in the logs than I do.

 

Thanks for looking into it.

flirc20241230.log 174.82 kB · 2 downloads

Same  here

[JeroenED]

Hi @jason,

It would be nice to see any kind of update on this. According to the post above here I'm not alone and I kind of feel we've been left alone.

Even if the answer would be that there is no firmware update anymore, I might appreciate this more than only silence.

[JeroenED]

Any update?

[cascaman]

forum is dead... development is dead... promises are dead... 

[jason]

On 5/7/2025 at 8:58 AM, cascaman said:

forum is dead... development is dead... promises are dead... 

only warning, and your banned. I work 60 hours a week, nothing is dead. Stop posting on every thread or you're done. 

[drsaxoncrawfish]

I'm having the same issue. Do we know anything about why this occurs or how to fix it? When I go into the options, it says it's checking for updates but it just hangs here.

[tieevery]

On 1/6/2025 at 7:41 PM, JeroenED said:

Hi,

My skip 1s for some reason is stuck on firmware update v4.12.18. At some point I thought it was the latest one but found on this forum mentions of later versions (eg 4.13 which my logic says it's more recent). I also found mentions on how to force an update by pulling the battery and plugging USB while pushing the center and back button but it does not seem to work. I tried on both windows and linux with the same result for both. Attached you can find the logs for linux as this is my main system, I think you can find out more in the logs than I do. It's a clean log and has 2 boots one without the force update mode and one with the force update with only trying to get the update on both boots. I guess you can find out more in the logs than I do.

 

Thanks for looking into it.

Space Waves

flirc20241230.log 174.82 kB · 3 downloads

Thanks for sharing the details and logs—super helpful. You're right that version 4.13 should be more recent than 4.12.18, and your logic about the forced update method lines up with what's typically recommended. Since that combo didn’t trigger the update on either Windows or Linux, it might be a device-side issue or a server-side flag that’s preventing the update from being pushed.

One thing to try: make sure the Skip app or firmware manager (if one exists) is fully up to date itself, and that your USB cable/data connection is solid (sometimes power-only cables sneak in). Also, some users have had luck triggering updates by leaving the device connected for a bit after rebooting in update mode, even if nothing happens right away.