Can I update my firmware?

[Graham]

Hi All,

I'm trying to update the firmware but nothing seems to be happening.

I am doing the following;

1. Remove the batteries.
2. Press and hold the centre button and the back button (the one below and left and has a circular arrow on it)
3. Plug in the USB cable
4. Light blink red (Light blink red if I press any other button)
5. Start the app

After around 10-12 seconds the remote contacts but not firmware update has taken place.

Model is SKIP.1s.RELEASE.A05 and has a FW version of 4.12.6-0-g60dd93b

Has anyone got any ideas or can the firmware not be updated on this model?

Thanks

Graham