2023 Amazon FireTV 4K Max v2 no longer works with Flirc

[AzJazz]

Hi - I just bought the newest 2023 FireTV 4k Max v2 on the Black Friday sales.

While it appeared to work properly with my old Flirc at first, I noticed that it doesn't work 100% of the time. For example, the "OK" button works most of the time, but it doesn't work at all in the Sling TV application. When I switched my new v2 FireTV stick with our FireTV 4K Max v1 stick, Sling TV works perfectly when the OK button is pressed.

Is there anything I can do to fix it?

[jason]

41 minutes ago, AzJazz said:

Hi - I just bought the newest 2023 FireTV 4k Max v2 on the Black Friday sales.

While it appeared to work properly with my old Flirc at first, I noticed that it doesn't work 100% of the time. For example, the "OK" button works most of the time, but it doesn't work at all in the Sling TV application. When I switched my new v2 FireTV stick with our FireTV 4K Max v1 stick, Sling TV works perfectly when the OK button is pressed.

Is there anything I can do to fix it?

Is that the only app that doesn’t work? Only the okay button and only on one version of the firetv?

[aesalazar]

I am also experiencing this with the 2023 FireTV Max "Gen 2".  I have the Gen 1 and it works flawlessly with it.  Seems to be certain screens that do it.  The easiest example is the password screen prompt.  If you have your FTV's parental controls turned on, it will prompt for a pin when you go into something like notifications - Main Screen Setup (cog wheel all the way to the right) -> Notifications.  Navigating to the works fine including using the ok/select button to enter Notification.  It then shows the "Enter Prime Video PIN" screen with the option to enter 1 (up), 2 (right), 3 (down), 4 (left) and 0 (ok/select).  All work except the ok/select button.

I can do more testing if needed.

Ernie

[aesalazar]

HI Guys.  Any progress on this?  I would really like to use the new Fire device with it.

[QA_tester]

Hello. 

It is happening to me with other apps from this specific device. 

The OK buttons works inside FireTV menus and official apps, but any external app is experiencing this issue. 

I understand that it is "only" one button on one device, but the most important one to achieve anything. 

Is there a way we could help troubleshoot? 

Edited February 9, 2024 by QA_tester

[aesalazar]

@jason Any chance you can take a look at this?

[jason]

2 hours ago, aesalazar said:

@jason Any chance you can take a look at this?

yeah, I'm going to look at it this week

[aesalazar]

Hi @jason.  DId you get a chance to look at this?

[tyers]

Just to add a +1 seeing this issue. 
I’m using a flirc firetv edition with a harmony remote, but the enter/ok button does not work in some specific applications.

its working fine within the main device menus and most other apps.

so either the issue is with the firetv itself, or some apps are not responding to the same remote codes.

@jason did you ever get to the bottom of this with your previous investigation?

[whatarerice]

Same issue. Not able to change options within Playback on Prime Video. Is there a fix/planned fix for this?

[jason]

On 11/17/2025 at 4:21 PM, whatarerice said:

Same issue. Not able to change options within Playback on Prime Video. Is there a fix/planned fix for this?

Yes, I'm going to take a look soon.

[whatarerice]

If it helps, the remotes from the older gen of Fire TV are not compatible with the newer models. I assume the new remotes are sending a different command? 

[alexrpza]

On 11/21/2023 at 8:45 AM, AzJazz said:

Hi - I just bought the newest 2023 FireTV 4k Max v2 on the Black Friday sales.

While it appeared to work properly with my old Flirc at first, I noticed that it doesn't work 100% of the time. For example, the "OK" button works most of the time, but it doesn't work at all in the Sling TV application. When I switched my new v2 FireTV stick with our FireTV 4K Max v1 stick, Sling TV works perfectly when the OK button is pressed.  spotimodipro

Is there anything I can do to fix it?

Have you tried manually re-programming the problematic keys using the Flirc GUI? App-specific issues like this often require custom mapping. Also, ensure your Flirc has the latest firmware for maximum compatibility with newer devices .

[JoetheAVGuy]

10 hours ago, alexrpza said:

Have you tried manually re-programming the problematic keys using the Flirc GUI? App-specific issues like this often require custom mapping. Also, ensure your Flirc has the latest firmware for maximum compatibility with newer devices .

How do you do the custom remapping? Is there are guide for this? I'd like to add functionality to the Android TV profile to call numbers.

[carp3d]

I have the SAME issue with 3 brand new Fire TV sticks 4k and the Enter/Select middle button not working in certain submenus.   There must be a different OK or ENTER or SELECT command for these that the factory remote issues.   We need a solution for a big install at a restaurant sourcing these to 20 TVs.   

[jason]

34 minutes ago, carp3d said:

I have the SAME issue with 3 brand new Fire TV sticks 4k and the Enter/Select middle button not working in certain submenus.   There must be a different OK or ENTER or SELECT command for these that the factory remote issues.   We need a solution for a big install at a restaurant sourcing these to 20 TVs.   

I promise I’m seeing these and know of how I can solve this and the reason why. I have a huge family event coming up next weekend and have very little time beyond the necessary at work. I will try to address it before but at the latest will jump on this the first thing on Monday the 22nd. 

[carp3d]

Thanks Jason!   Eagerly awaiting the solution!  Hope all is well with the family.  

Best

-Chris

[carp3d]

Let me know if you have a solution you'd like me to test! 

[jason]

On 3/24/2026 at 9:12 AM, carp3d said:

Let me know if you have a solution you'd like me to test! 

I’m working on it. Will let you know when I have something to try. 

[carp3d]

any updates?