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Skip 1S delivery?


zvonimir68

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Quite depressing as I hit refresh every day. They took a bit to clear customs, left china, they are in or over Japan now?. No expected delivery time. Last time with the same shipping service, they got here in 4 days. I feel defeated every time I make an estimate. They are on their way, I have no idea if they'll get here before the end of the week, or next week. I don't know anything anymore. 

= (


I'm just waiting with everyone else now.

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8 hours ago, jason said:

Quite depressing as I hit refresh every day. They took a bit to clear customs, left china, they are in or over Japan now?. No expected delivery time. Last time with the same shipping service, they got here in 4 days. I feel defeated every time I make an estimate. They are on their way, I have no idea if they'll get here before the end of the week, or next week. I don't know anything anymore. 

= (


I'm just waiting with everyone else now.

Thank you for the update! Don’t stress yourself too much though, it will eventually get there. Delays happens all the time. :)

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On 6/4/2023 at 4:25 PM, jason said:

I'm sorry, it's been increasing

You are awesome and completely validated. I'm really sorry. It's been really rough. I'm working with a huge supplier and I'm lucky they are working with me, but I'm at their mercy. Dates are meaningless to them. I get promised a date, we go past it, they claim there is a problem, we solve it, then it's something else, like a defect in a part made, we solve it. I'm shipping again, I started two weeks ago. They should have sent all 3,500 at once, but they are a bunch of fuckheads and I'm getting them in small batches. I'm sending the same day they come out, and I have shipped 300 since this started a couple of days ago. I'm being promised another 2,000 will be ready to ship to me on Tuesday. I believe they will this time because they were waiting on USB cables they forgot to order, and I know they have them from the supplier because I escalated directly with them. Last shipment was received in about 4-5 days.

They got the cables, they have them in the boxes, and we have a pick up scheduled. But I've held my breath before.

Since starting, I've shipped close to 2,000 units (yup, me). Once I get the rest, every single pre-order should ship and I should have no more stock issues. I'll have help, and it should take about two days to ship them all out.

The last thing I said to my CM who's managing the schedule was: "I have broken the trust and confidence of my customers. I have never done this or had this happen with a supplier."

She had no response. I'll never do this again. I'll have units in hand prior to selling. It's the worst feeling watching someone pull the rug out from underneath you. Lesson learned. But, their quality assurance has been by far the best of any supplier I've ever worked with. Usually, I get angry because they fuck something up. So far everything has been very well received.

Will be back by tuesday to confirm shipment. Grateful for the support along with the criticism. Well deserved.

Thank you so much for the update - I put an order in as soon as I found out about the Skip 1s and I've been worried about it ever since. This comment puts my mind at ease, and shows me that you are truly invested.

Shipping hardware is difficult, especially since you have so little control in the whole process. I'm glad I waited for this device to ship, and I'm looking forward to using it as soon as it comes in.

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On 6/18/2023 at 2:07 PM, Duncan said:

Thank you so much for the update - I put an order in as soon as I found out about the Skip 1s and I've been worried about it ever since. This comment puts my mind at ease, and shows me that you are truly invested.

Shipping hardware is difficult, especially since you have so little control in the whole process. I'm glad I waited for this device to ship, and I'm looking forward to using it as soon as it comes in.

Sorry for not replying, I'm a wee bit tired. We got them in Tuesday and have been powering through them. I have a few hundred left to go. I have the entire "team" helping. Don't get mad if your label is crooked.

image.jpeg

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16 minutes ago, tigeriv said:

My order from January 8th is due to be delivered Monday. I can't wait to start playing!

I hadn't gotten an email, but after seeing your post I went and checked my order status online - and sure enough, it says mine was just shipped too. Very cool!

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