Jilas671 Posted April 5, 2023 Report Share Posted April 5, 2023 I was just logging a possible problem with a remote, and wanted to share the version of firmware etc and I had to either screen shot/crop and post an image or manually type the info (with possible typo's). So is it possible to make any useful information, you'd want, when we log a problem, something we can highlight/copy to make it easier for us to post details. Quote Link to comment Share on other sites More sharing options...
Nathan Posted April 14, 2023 Report Share Posted April 14, 2023 If you look at the instructions in beta feedback, there's a guide for how to get logs, which includes firmware info and similar important data. Quote Link to comment Share on other sites More sharing options...
Jilas671 Posted April 15, 2023 Author Report Share Posted April 15, 2023 So then you are telling everyone who wants help to enable the admin tab first, even though you have defaulted it off by default, because it can cause issues...I did ask if this could be on by default and was told no... so... Just thinking that to make support a little easier (now and going forward in future full versions), being able to copy screen info, so we can paste it into a forum would just be useful. Quote Link to comment Share on other sites More sharing options...
Nathan Posted April 19, 2023 Report Share Posted April 19, 2023 It is always an option to use built in screen capture. Both Windows and Mac support this. Quote Link to comment Share on other sites More sharing options...
Jilas671 Posted April 20, 2023 Author Report Share Posted April 20, 2023 Again this was just a suggestion to make life easy for all. Yes you can screen copy, but then you have to find it, crop it (hopefully people will), and then uploaded vs Ctrl-C, Ctrl-V to copy the text and paste it into a post, and also lighter overall footprint of support. Quote Link to comment Share on other sites More sharing options...
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