prymordial Posted March 2, 2023 Report Share Posted March 2, 2023 Hey folks! I'm still struggling to connect Skip 1s remote to my desktop. I ran a Powershell command to watch the log file in real-time and what I'm seeing looks like the app is constantly trying to find a remote to connect. The same entry in the log appears over and over again: 2023-03-02 18:47:14 2023-03-02 18:54:38 RN C:\buildkite-agent\builds\Flirc-Windows-2\flirc-inc\remote-application\desktop\src\helpers\FlircHidApi.js:44 JB75TT8QCJJYGLXK INFO Searched|for|available|devices,|found|5|available|devices|to|connect. 0.9.66.5681 Microsoft|Windows|NT|10.0.19044.0|x64 #hidapi I'm starting to think maybe one of my USB devices is causing this conflict with the app. Anyway, I've attached the .log file for review as well. Any assistance would be appreciated! flirc20230302.log Quote Link to comment Share on other sites More sharing options...
jason Posted March 9, 2023 Report Share Posted March 9, 2023 On 3/2/2023 at 10:56 AM, prymordial said: Hey folks! I'm still struggling to connect Skip 1s remote to my desktop. I ran a Powershell command to watch the log file in real-time and what I'm seeing looks like the app is constantly trying to find a remote to connect. The same entry in the log appears over and over again: 2023-03-02 18:47:14 2023-03-02 18:54:38 RN C:\buildkite-agent\builds\Flirc-Windows-2\flirc-inc\remote-application\desktop\src\helpers\FlircHidApi.js:44 JB75TT8QCJJYGLXK INFO Searched|for|available|devices,|found|5|available|devices|to|connect. 0.9.66.5681 Microsoft|Windows|NT|10.0.19044.0|x64 #hidapi I'm starting to think maybe one of my USB devices is causing this conflict with the app. Anyway, I've attached the .log file for review as well. Any assistance would be appreciated! flirc20230302.log 302.94 kB · 1 download remove all previous versions of the app. In start menu->apps. Make sure there are is no skipapp there. Reboot, reinstall, and try again. I've noticed previous versions of the apps cause problems but it comes down to another software on your computer preventing access to the USB device. Do you have Steam installed? Quote Link to comment Share on other sites More sharing options...
prymordial Posted March 22, 2023 Author Report Share Posted March 22, 2023 On 3/9/2023 at 2:13 AM, jason said: Do you have Steam installed? Yes I do! I'll give the remove/reinstall suggestion a try and follow up. As for Steam, is there any recommendation on having the remote be ignored by Steam? Quote Link to comment Share on other sites More sharing options...
jason Posted March 28, 2023 Report Share Posted March 28, 2023 On 3/22/2023 at 11:53 AM, prymordial said: Yes I do! I'll give the remove/reinstall suggestion a try and follow up. As for Steam, is there any recommendation on having the remote be ignored by Steam? If you installed their special drivers, there is nothing we can do. Infact, removing steam doesn't remove the problem. I think there is a registry setting it changes the modifies all USB permissions. We have to figure out which it is. Quote Link to comment Share on other sites More sharing options...
AniMeiGrrl Posted April 19, 2023 Report Share Posted April 19, 2023 One thing I noticed, if this helps, I absolutely have to use the cable that came in the box. I've tried 4 different USB-C cables, and only the one in the box will see the remote. Super weird but it did it. Quote Link to comment Share on other sites More sharing options...
Nathan Posted April 19, 2023 Report Share Posted April 19, 2023 3 hours ago, AniMeiGrrl said: One thing I noticed, if this helps, I absolutely have to use the cable that came in the box. I've tried 4 different USB-C cables, and only the one in the box will see the remote. Super weird but it did it. Problem there is likely just that USB-C is a messed up spec. There are USB-C charging cables, USB-C Thunderbolt cables, and then standard USB-C data cables, and they all use the same port with different wires and internals. I kinda wish the spec required labeling the cable as what it actually did. Quote Link to comment Share on other sites More sharing options...
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