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Firmware problem, unable to use device


amantadine

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I received my first FLIRC device today and everything seemed to work as planned. After following the guidance on the website I tried the firmware upgrade as the dongle was not recognising some of the button presses from the remote I was planning on using. After the firmware upgrade (performed via the GUI) it no longer recognises any of my remotes!

 

I have tried to "re-flash" the firmware countless times on both my Linux PC and in Windows 7 - unfortunately no luck.

 

using flirc_util here is what I get:

 

flirc_util status: "Last upgrade attempt: Error"

flirc_util version: "flirc_util version v1.2.6 [v1.2.6]

  Firmware: v2.6"
 
Oddly the GUI firmware upgrade seems to be successful and states that my device is running firmware v2.6 however when I try to program any button I keep getting the error message "Button already exists" (NB I have cleared my configuration via the GUI and via the flickr_util tool several times).
 
Any ideas what is happening here and a possible way of rolling back to an older firmware version and perhaps manually upgrading to the most recent firmware?
 
 
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  • 4 weeks later...

Bump.

 

I'm having the exact same issue. I got my flirc in May 2013 and have dusted it off every few months to revisit the same frustration.

 

Here are the results from flirc_util command line tool. I have the same results in Linux and Win7Pro

root@ubuntu:~/usr/bin# ./flirc_util status

Last upgrade attempt: Error

root@ubuntu:~/usr/bin# ./flirc_util version

flirc_util version v1.2.6 [v1.2.6]

    Firmware: v2.6

 

At this point, I don't remember all the exact steps I've tried, but none of the GUI versions have worked and I've tried doing the manual driver installation through device manager as well as tinkering with with Zadig

 

[Edit: Added flirc_util output]

Edited by lqqkout
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Not sure if this helps with troubleshooting, but I threw the flirc into an ubuntu VM, installed the application [v1.2.6] and attempted a force upgrade.

 

There's an I/O error in the console output right after the firmware update, I assume this is part of the issue.

 

Note: Running as root

 

root@ubuntu:~# Flirc
fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 7)
[D] fl_open_devices(433): Vendor: flirc.tv
[D] fl_open_devices(453):  [Vendor Match]
fl_open_devices(461): usb port:2
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] fl_open_device(135): Firmware v:2.6
[D] determine_iface(46): fw_state: firmware
[D] determine_iface(47): version: 2.6
[D] determine_iface(99): initializing fw ver2.6 CheckFirmwareVersion(402): hw version: 2.6
CheckFirmwareVersion(403): emb version: 2.600000
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[V] fw_upg_clicked(144): force fw upgrade clicked
[V] force_update(338): force update slot
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal
[D] do_embedded_upgrade(376): trying upgrade[D] fl_send_msg(164): Input/output error
[D] do_embedded_upgrade(379): device was not in bootloader, closing
fl_close_device(330): closing device handle
[DEVICE]        Waiting fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 7)
[E] fl_open_devices(428): Cannot query device, is the GUI open?
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 7)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] _fl_open_device(491):
 No devices found

[D] fl_open_device(123): no device found
. fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 7)
[E] fl_open_devices(428): Cannot query device, is the GUI open?
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 7)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] _fl_open_device(491):
 No devices found

[D] fl_open_device(123): no device found
. fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
20a0:0000 (bus 2, device 8)
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
20a0:0000 (bus 2, device 8)
fl_open_devices(407): claiming interface 0
[D] fl_open_devices(433): Vendor: claylogic.com
[D] fl_open_devices(453):  [Vendor Match]
fl_open_devices(461): usb port:2
[D] fl_open_devices(474): bootloader found
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] fl_open_device(133): Bootloader v:1.4
[D] determine_iface(46): fw_state: bootloader
[D] determine_iface(47): version: 1.4
[D] determine_iface(51): initializing btldr ver1

[DEVICE]        Bootloader Detected
[D] do_embedded_upgrade(387): using legacy image
fl_upgrade_fw_ext(899): bootloader open
[DEVICE]        Uploading
[D] fl_ver1_get_dev_info(109): size of data returned: 7
[D] fl_ver1_get_dev_info(110): page size: 128
[D] fl_ver1_get_dev_info(111): device size: 32767
fl_ver1_pre_boot(197): settings: B3
[========================================>] 100%
[D] fl_send_msg(164): Input/output error
fl_close_device(330): closing device handle
[DEVICE]        Waiting fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
20a0:0000 (bus 2, device 8)
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
20a0:0000 (bus 2, device 8)
fl_open_devices(407): claiming interface 0
[E] fl_open_devices(428): Cannot query device, is the GUI open?
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] _fl_open_device(491):
 No devices found

[D] fl_open_device(123): no device found
. fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] _fl_open_device(491):
 No devices found

[D] fl_open_device(123): no device found
. fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 9)
[E] fl_open_devices(428): Cannot query device, is the GUI open?
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
fl_open_devices(344): trying to open: 20A0 :: claylogic.com
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 9)
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] _fl_open_device(491):
 No devices found

[D] fl_open_device(123): no device found
. fl_open_devices(344): trying to open: 20A0 :: flirc.tv
[D] fl_open_devices(390):
20a0:0001 (bus 2, device 9)
[D] fl_open_devices(433): Vendor: flirc.tv
[D] fl_open_devices(453):  [Vendor Match]
fl_open_devices(461): usb port:2
[D] fl_open_devices(390):
1d6b:0002 (bus 1, device 1)
[D] fl_open_devices(390):
0e0f:0008 (bus 2, device 4)
[D] fl_open_devices(390):
0e0f:0002 (bus 2, device 3)
[D] fl_open_devices(390):
0e0f:0003 (bus 2, device 2)
[D] fl_open_devices(390):
1d6b:0001 (bus 2, device 1)
[D] fl_open_device(135): Firmware v:2.6
[D] determine_iface(46): fw_state: firmware
[D] determine_iface(47): version: 2.6
[D] determine_iface(99): initializing fw ver2.6
[DEVICE]        FW Detected
[DEVICE]        EOK
do_embedded_upgrade(393): done with upgrade
[D] checkHardwareStatus(170): state: normal
[D] checkHardwareStatus(170): state: normal


<closed application>

 

root@ubuntu:~# flirc_util status
Last upgrade attempt: Error
root@ubuntu:~# flirc_util version
flirc_util version v1.2.6 [v1.2.6]
  Firmware: v2.6

 

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