Not trying to hijack this thread, but trying to upgrade my Gen1 firmware (windows 10) still stuck on 3.11. Every time I restart, unplug, replug, it says the device has v3.11. It goes through the firmware upgrade process and says update to 3.12 was a success, but it doesn't stick. I tried manually upgrading to 3.12 using the file on page 1 of this thread, but no success. What am I doing wrong?