Wow, so no response... if you no longer care about your product why are you still selling it? Don't you feel bad that you're taking money from other people in return for something that does not work? I'm so disappointed.
I downloaded the latest version from your download page, installed, not fixed as per post I found on this forum where another member was told to get the latest version. No matter which USB port I use, whether USB 2 or 3, says "disconnected", and the GUI hangs (not responding). I bought this last month but didn't use it until now because I built my HTPC today and now I cannot return it. Has the developer/maker of this product given up on it? Is it still supported?