Jason, how do I send the config file to you? Here's what I tried tonight. Cleared the config via the menu. Started by erasing the "play" button about 4 times until I received the "this button is already erased" message multiple times. Recorded "ctrl-shift-p" to the play button. Hit the play button and saw that it correctly showed up on the keyboard. Erased the navigation buttons about 4 times. Began recording them one at a time. Tested them and they seemed to work. Hit the play button and now it registers as a down arrow. I am certain I did not mistakenly hit the play button while recording the arrow keys.
I also noticed, I can use the media key mapping to get the jump forward and back working but it sends two commands as it jumps forward two increments or back two on one key press. I erased and re-programmed these multiple times as well with the same result.
I can wait until Sunday to see what you can figure out but this is a mess right now, I cannot get any kind of functional remote at all at this point.